I thought paypal was supposed to protect buyers?!?!

[BeaverEater]

well about a month ago i bought a tank off ebay, a 5 month old tank. Well when i got it i found out that the burst disk was blown, and also it needed a new spring kit. So 30 bucks later i fixed it because i needed to use it that weekend. Well i went to file a claim with paypal, showed them the reciepts and everything. Well it finally got resolved and they ruled against me stating that the final value of the tank has not changed, and that fixing of broken parts is not covered. So what is this b.s. people have to pay fees to paypal so they can screw you in the end

[Pyroboy597]

Well if it was advertised as a working tank, eBay is the one to complain to not Paypal.

[slade]

well about a month ago i bought a tank off ebay, a 5 month old tank. Well when i got it i found out that the burst disk was blown, and also it needed a new spring kit. So 30 bucks later i fixed it because i needed to use it that weekend. Well i went to file a claim with paypal, showed them the reciepts and everything. Well it finally got resolved and they ruled against me stating that the final value of the tank has not changed, and that fixing of broken parts is not covered. So what is this b.s. people have to pay fees to paypal so they can screw you in the end

talk to the seller first, then file an "item not received as advertised" claim with ebay, and give negative feedback.

theres been a few threads on here about this, aparently paypal/ebay just arent up to the standards they claim.

[robnix]

well about a month ago i bought a tank off ebay, a 5 month old tank. Well when i got it i found out that the burst disk was blown, and also it needed a new spring kit. So 30 bucks later i fixed it because i needed to use it that weekend. Well i went to file a claim with paypal, showed them the reciepts and everything. Well it finally got resolved and they ruled against me stating that the final value of the tank has not changed, and that fixing of broken parts is not covered. So what is this b.s. people have to pay fees to paypal so they can screw you in the end

Did the seller offer Paypal Buyer Protection on the auction?

[REDRT]

well about a month ago i bought a tank off ebay, a 5 month old tank. Well when i got it i found out that the burst disk was blown, and also it needed a new spring kit. So 30 bucks later i fixed it because i needed to use it that weekend. Well i went to file a claim with paypal, showed them the reciepts and everything. Well it finally got resolved and they ruled against me stating that the final value of the tank has not changed, and that fixing of broken parts is not covered. So what is this b.s. people have to pay fees to paypal so they can screw you in the end

I was there. It could have been a coincidence it all failed at that time. Kind of hard to prove.

[fire1811]

Honestly it probably wouldn't have mattered.

I got ripped off with a halo one time $100, after the 30 some days it took them for investigation they ruled for me. Well he didn't have $100 in his account so I saw no money. They just revoked his paypal privilege's until he paid.

Protect yourself cause ebay and paypal wont

[REDRT]

It let go filling it. To me it could have been fine before hand when the seller sold it. Trader protection goes both ways. It was too bad it happened, but when they let go they let go. To me getting bent out of shape and possibly getting neg feedback on my Ebay account isn't worth 25-30 bucks for something that may or may not been the sellers fault IMHO.

[BeaverEater]

ya i contacted him about it too and hes just like and called me a lier. I would of been fine if it was just the burst disk, but the reg needed parts too.

The buyer did not offer the paypal protection either. BTW when you file a claim for an item through ebay, it goes to paypal anyways.

[Cow hunter]

is it possible it had pressure in it during shipping, and on the plane it set off the burst disk?

[BeaverEater]

is it possible it had pressure in it during shipping, and on the plane it set off the burst disk?

it is possible, but since most standard shipping is by ground, its doubtful. If it had been on a plane, it would still be his fault in the end so i still get screwed over.

Oh and i wasnt planning on filing negative feedback until he did to me claiming that i filed a false statement with paypal. Even tho it said that repairs are not covered, and thats what it was.

[REDRT]

There is always two sides to every story. It would be interesting to know the sellers. Chalk it up as a learning experience. :)

[warbeak2099]

Paypal and Ebay are a bunch of crooks. Everyone working for them is a loser who doesn't care for the customer. You have to understand that using either if not both puts you at risk for these things. People who think ebay or paypal would ever stick up for them are naive. Use ebay and paypal at your own risk.

[Recon by Fire]

YOU are your own best protection for online deals. Don't put your trust in that somebody else will be looking out for you. PayPal will really only be concerned if a purchase was made and shipment never took place. It's not their job to be a complaint department, just charge high percentages

[REDRT]

Knowing the Beav, He most likely jumped on his computer contacted the seller accusing and demanding refund. The seller then took a defensive stance and everything got blown out of perportion. Am I right?

[Temo Vryce]

Scope of Support.
You're blaiming Pay-Pal and eBay but none of you are are looking at why the claim was ruled against the buyer. These people try to help out but they have rules that they have to follow to ensure that people don't abuse the system. I'm sorry that things turned out this way for you BeaverEater, but you have to undertand that you can't always win. It's a hard leason to learn but it's one that everyone has to learn.