From PDF Attachment...
I just received my first batch of parts and I am not very happy with the results. Out of the 14 parts you sent back 9 of the parts were okay. You guys did an amazing job polishing out the wavy body that you guys highlighted on your website. There are a few small flaws in some of the parts, but iím willing to live with them because I know how hard it is to get the finish to come out
right. The other 5 parts that you shipped back are in terrible shape and as of right now they are completely useless.
Most of the parts that were sent back had issues with the threading. For paintball guns threading is a very important factor with a paintball gun. In some areas the plating is so thick you cannot even screw two pieces together. Most of the parts that I sent have rails and threads that need to
fit in order for the paintball gun to work.
For example, the top barrel screws into the paintball gun just fine. The middle barrel is absolutely terrible. There is so much build up of plating it cannot be screwed into a paintball body at all. It looked like you guys removed some of the plating but not all of it. Iím not sure why you would leave it looking like that at all. The bottom barrel is a stock barrel and that is what we should expect to see when threading a barrel onto a body. At the beginning of the project I was not aware of how much the thickness would change with
each part, even though some parts fit together fine while others donít at all.
PMI Barrel ($55) Barrel Finish:
Iím also wondering if you guys plugged the barrel before the
plating process. In the pictures below you can see what the inside bore of the paintball barrel looks like. In the sport of paintball we need to have a smooth bore on the inside of the barrel to shoot paintballs accurately. The barrel of the left is completely rough on the inside. The barrel on the right is a stock barrel that did not have anything done to it. Since the bore is completely messed up I will also have to send that to a specialist to get it fixed.
The grip frames that you sent back were drastically different. If I didnít have
two to compare to I wouldnít think anything of it. The frame on the left is very rough to the touch compared to the one on the right. Iím not sure if that is because of the plating process or what, but one looks fine and the other one is terrible. I understand that some sides of the parts may not be 100% but this part is visible when the paintball gun is put back together.
Warp Breach: ($100 part)
This part has so much plating underneath it will not fit back together onto the body. Depending what we do, we will need to remove the plating so it can fit back over. The picture below is an original Xmag with the Aurora breach that you guys did.
Also the milling lines on the side of the part are almost nonexistent.
XMag Body: ($600 part)
This part was the reason why I sent you the parts to begin with. We
spoke about the body having a few scratches and you guys did a great job polishing them out.
The pictures of the blue part below really show how much work you guys did.
I do have a problem with some of the plating not working on the part in the 1st picture below.
The second issue I have is the large scratches within the body. It is very rough to the touch. It looked like someone took a steel brush to it. For this particular paintball gun this may render the part useless because this is the place that will seal the paintball gun together for it to shoot. I may be able to polish it, but depending the plating process I might not have the correct tools to polish it.
The thing that bothers me the most is that you guys completely polished off any of the body lines that this paintball gun had. You can see that there is a ridge that goes from the middle of the body to the opening in the back.
This is what is is suppose to look like.
CnC Battery Pack: ($180)
This part took me over 8 months to track it down so it is another part that really bothers me. I bought this part new and had no significant scratches at all. The problem is that the part no longer has the milled waves into it. (See picture above to see what it is suppose to look like.) I understand that the finish may make the milling look smoother, but this is crazy to me. The other two problems are that the battery pack has two bubbles on the side, and it also does not slide over the grip frame at all since there is too much plating on the side of the part.
Before this whole project began I sent you a picture of my inspiration for the build which include the same battery pack that I sent you. As you can see below, the milling is still intact and really flows well with the neochrome/ aurora finish. ďI can make ur marker look better than the attached picture. That was mostly purple and green. Our's will be more of a spectrum.Ē The color spectrum looks better, but the actual parts look way worse. What you guys sent me back really frustrates me.
It is interesting to me that the first set of parts that I sent you back in February are the ones that look poor. The second set of parts I sent to you in March almost all came back okay.
The thing that doesnít make sense is that some of the parts fit just fine. I can slide the battery housing onto one of the grip frames, but not the other. Some screw holes are completely fine, while others will need to be tapped again. It is wildly inconsistent from what I have seen so far. Iím a little bit lost with what we can do. As of right now none of the parts are operational because
none of them fit together at all, but even if we do get them to fit I have a feeling that the damage is already done. I feel pretty embarrassed about the situation so far. I understood the type of project I was starting, but taking a $1200 paintball gun, plating it for $900, waiting 6 months, and getting back
the parts looking like this feels like torture. It also doesnít help that the finish I really wanted (Ultra Nebula) isnít even on the parts that I actually wanted them on. Iím almost to the point of sending the parts back to you guys for the plating to be removed and asking for a refund. I would love to hear your opinion on the issue so please send me back an email when you can.