Please do not call us to find out whether your Level 10 has shipped. If you ordered July 19th or later, it has not shipped.
A few orders older than that were held up by communication problems on the internet store. Those orders have been identified and have been flagged for first allocation when the next batch of L10's is ready.
For those who ordered 7/19 or later, please remember also that just because we build a hundred or whatever kits does not mean they all ship immediately! We have lots of other orders to get out too, so only so many L10s can ship on any one day.
If you ordered before 7/19 and have not heard from me regarding the delay, feel free to email me. Otherwise, please be patient.