Q' about APE customer service

[thahouse]

I have been a faithful customer of APE products (mainly their rampage board), and for the first time ever since owning a rampage board, mine for some reason fried. It seems to be the capacitor i believe.

I am curious if anyone here knows whether APE would help me out, since i do not feel like springing for a new board, since its for my ION (quickly puts on my flame retardant suit and hides :ninja: ) For an example...do they have a warrantee program where i can purchase a warrantee long after a purchase of their products, etc?

[SithSteve]

http://www.goapeonline.com/index.php?option=com_content&task=view&id=26&Itemid=63...

When in doubt, try going to the source! :D

[thahouse]

yes, but they say you must buy the lifetime warranty within 30 days of purchase. Ive owned this board for over a year now..

[going_home]

AO member JimatAPE is an APE rep.
Dont know if he can help but maybe try PM'ing him ?

;)

[thahouse]

ill give him a shout and see what he says. Thanks goinghome

[maniacmechanic]

AO member JimatAPE is an APE rep.
Dont know if he can help but maybe try PM'ing him ?

;)
REP yea i guess he is a rep :rolleyes: :D

[BigEvil]

Im not sure if Jim is with them full time anymore, but PM/Email him and the other guys at APE. They usually are very helpful. I will fwd this thread to Jim.

[JimatAPE]

Hey thaHouse, Im not sure what would have caused your problem. I have never seen it before out of all the ION board we have sold but I suggest emailing support@goapeonline.com with a detailed message about what happened and what it is doing and I am sure support will help you out in anyway they can.

I am still with the company but not in a full time capacity like I used to. Real life took over and I had to get a real job LOL

[thahouse]

Thank you gents! i emailed the support gang at ape, and awaiting their reply.