Issues to connect to AO

[maverick13]

Hi guys,

Did you made changes on the site ?

I can't reach AO from a computer connected to internet either at work or at home.

I can only access the site from my phone or connecting my computer to my phone and use my phone as modem.

The problem is the same whatever the provider I tried (I tried with the 2 most important here in France).

Thanks for your help !!!!!!!

[Dayspring]

Negative. We've made no IP filtering changes at all. In fact, I turned OFF the IP filtering for our Spam blocker software.

[Laku]

Hi guys,

Did you made changes on the site ?

I can't reach AO from a computer connected to internet either at work or at home.

I can only access the site from my phone or connecting my computer to my phone and use my phone as modem.

The problem is the same whatever the provider I tried (I tried with the 2 most important here in France).

Thanks for your help !!!!!!!

I have the same problem, and exactly the same symptoms.

I found a way to circumvent that but I'm not really liking it as permanent solution. (using firefox proxy addon Anonymox)

[swe_crazy]

I have the same. cant connect to Automags.org and Airgunsdesignusa.com from my work computer or girlfriends computer. Hmm everyone of us is from outside the states???

[Laku]

Yes.

Though I can connect from work. I know that we use Swedish isp.

I can also get all the way to AO's hosting service provider but the final step to the actual server times out.

http://i373.photobucket.com/albums/oo177/Pakuja/routing.jpg

[maverick13]

I see I'm not alone !
I hope the problem will be solved soon !

For information, I tried with IE, firefox nd chrome on my computer for the same result.
The problem is the same on my ipad with safari.

[Frizzle Fry]

So this problem seems to be with members in Europe so far, France, Finland, Sweden.

Anybody in the US or Canada having similar issues?

[maverick13]

The issue is the same with airgun designs.
Not MCB.
Could it be a server problem ?

[Bunny]

Keep the information coming. We can forward all of this to the hosting company to see what is going on.

[Laku]

The situation has degraded for me over the night. Today I haven't been able to connect trough my phone or at work. This firefox proxy add-on is now the only thing that works. It seems to have also stopped all the email updates I get for subscribed threads.

edit:
I can still get up to vpn.techpro.com

[maverick13]

The same for me.

I've to use the firefox proxy addon Anonymox. And I don't like it !

It could mean that there's now an IP filtering or origin filtering system.

[Dayspring]

I've forwarded this up the chain to the hosting company. Stay tuned - will let you know when I hear back.

[maverick13]

Thanks for your help

[AO Moderation Team]

Thanks for your help

Just to let you know Maverick we got the email you sent this morning about this issue. So we wont reply to that since you posted here.

[maverick13]

That's logic.
I emaied you because at this moment I could only reach a cache archive on chrome, and it was the only way to get in touch with you.
I hope it didn't caused issues.
Thanks

[maverick13]

little update :
Connection recovered with my phone, not with my ipad and not from a computer without Anonymox addon.

[Dayspring]

From the hosting company:


Connectivity should work for the IPs mentioned below now. Those IPs fall within a range that got automatically blocked by our systems due to malicious activity against our servers occurring from IPs within that range. We removed the block earlier today, so the affected users should be able to access the sites again.

[maverick13]

Thanks for the update.

I try immediately

[maverick13]

Just tested.

It still doesn't work.

If you want I can PM you my actual IP

[Dayspring]

Just tested.

It still doesn't work.

If you want I can PM you my actual IP

I pulled your IP address from the VBulletin forum software (we capture that stuff). I'll PM that to you and you can verify that it's right.

[Laku]

Works for me now! Thanks! :dance:

[Dayspring]

Works for me now! Thanks! :dance:

One down, 2 to go.

[Laku]

Little revision, my phone still can't connect. :ninja:

[Dayspring]

Little revision, my phone still can't connect. :ninja:

Phone is going to be more problematic - IP addresses can change on those quite a bit. Can you use WiFi to connect or are you stuck using the mobile wireless network?

[Laku]

Phone is going to be more problematic - IP addresses can change on those quite a bit. Can you use WiFi to connect or are you stuck using the mobile wireless network?

I can use it in wifi at home and have to test it at work tomorrow. I do most of my AO reading during the commute which is mobile data only.

[Dayspring]

I can use it in wifi at home and have to test it at work tomorrow. I do most of my AO reading during the commute which is mobile data only.

What phone do you have? I'll see if I can find a way to get a mobile network IP range.

[maverick13]

Yesssss !!!!!!!!!!!!!!!!!!!!!!

Working for me now !!!!!

Dayspring, Thanks a lot for all your support.

[Bunny]

Dayspring, Renie messaged me on the p8nt forums saying he can't get into either. Just a heads up.

[Dayspring]

Dayspring, Renie messaged me on the p8nt forums saying he can't get into either. Just a heads up.

%*&^#$&^!!!!!

Have him to go "whatismyip.com" and get that IP address. I'll send it up the chain.

Also, ask him if he resides in another country or not. And if so, which one?

[Laku]

What phone do you have? I'll see if I can find a way to get a mobile network IP range.

iPhone 5s. I can check what's my ip on it if that helps.

[Laku]

Edit: I'm getting in from my phone at least now. :dance:

[Laku]

Work wifi doesn't have access yet. Ip is *********

[Dayspring]

Does the office hardline have access as well?

[Laku]

No.

[maverick13]

Just a little update :
It's working from my home computer.
It's working from my phone
It doesn't work from my office computer. I think it's due to the fix IP which is probably not in a usual range !

Thanks again to Dayspring for his support.

[Laku]

I can now connect from work as well. :dance:

[yellowmitten]

The only issues I have with AO is that the chat seems to time out when it sets me to away, and I have to refresh the page to set me back to online.

[Dayspring]

I had another round of IP addresses cleared last night.

[Bunny]

I'll take a look at the chat issue when I get back from NOLA. I will be gone until Tuesday. :cheers:

[maverick13]

I'll test at work on friday, and I'll let you know.

[maverick13]

I tested today at work, and I stll can't connect to AO from my work.

[renie]

Im having the same problem, Bunny passed on my details it workedtat home for a couplefof days and now stopped again?
If I use a proxy server I can access the site.
?????

[Dayspring]

Both of you send me a "whatismyip.com" address and we'll look into it.

[Gadget]

Both of you send me a "whatismyip.com" address and we'll look into it.

I've not been able to login for weeks - assumed the forum was down, then checked 'downforeveryone' and saw it was up. Have only managed to access using ToR browser (so ignore my IP address, I'm probably being routed via Latveria ;)).

Will PM you my actual IP Dayspring.

[Laku]

You can also use firefox addon called anonymox to proxy your connection. :)

[GEE TEE]

My IP address was blocked and I haven't been able to access forum for over 2 weeks

Seems to be ok now

[maverick13]

Hello,
I'm down again.
I've to use anonymox to connect to AO from home as I was connected a few minutes ago.
It seems the IP filtering is back.
I PM you my IP.
Thanks for your help

[maverick13]

Connection is back at home, not at work

[swe_crazy]

Same here, pm´d the ip.

[swe_crazy]

Hate this ... has Automag abstinence ... the worst kind. Is forced to use the proxy Connection :(

[maverick13]

I don't know the changes the hosting company did, but one thing it sure, these are not good changes for the users.
And it seems at this moment they can't provide reliable solutions. And that's sad.
It's now one month I can't connect from work. From home, half the time I've to use anonymox on my computer and an alternative browser on my ipad.... And from my phone, usually it works but some days it doesn't.....
Very difficult to understand...