Refurbishing, Star program and Warranty Work

[CMDane]

Ok, I just got my RT in the mail from EBay, but I have a couple of questions. It's a much older RT (serial #1020), and it appears to be well used. My questions are these:

1. I know that it is too old for the current warranty program, but is it possible to get the RT refurbished (missing screws replaced, frame dings re-painted, new seals, etc.)?

2. Is it possible to buy a couple of "free work" stars for the RT, and if so, what is covered by the Star program?

Thanks in advance,
Charles

New Proud RT Owner

[HoppysMag]

well on other old AGD markers ( old Classics,and minis) its a 45 dollar refurbish fee wich includes solft parts ( orings and such) BUT since they dont make RT's anymore they might have a diffrent policy... il look into it...

EDIT**** from the AGD warenty page on http://www.airgun.com/WarrantyPolicy.shtml


"RTs with serial numbers under 4000 (1 to 3999) are out of warranty and are subject to the $45 rebuild fee. RTs with serial numbers 4000 and up will receive free service until December 31, 2002, at which time all RTs will be out of warranty and require a rebuild fee of $45. We will consider making an exception if our records show the valve has never been in for repair before."


and this is important


"THERE ARE EXCEPTIONS to our warranty service policy:
We will not perform any type of service on a marker which has been reported stolen according to our company guidelines.
We will not perform any type of service on a marker which has no serial number. We will not perform any type of service on a marker if the serial numbers on the valve body and the regulator body of the valve assembly do not match. We will contact you to offer the Valve Exchange program or the Go Retro program.
Level 7 updates and cracked power tubes will no longer be handled at no charge. If you own an older valve (below Level 7) or you have a cracked power tube, you may purchase a brand new valve with warranty under the Valve Exchange program or the Go Retro program.
We no longer provide free warranty service for older Classic, 68AutoMag, and Minimag valves without stars located on the valve. If a starless valve comes in (this includes valves with stars but have aftermarket reg halves which include ANS Phase II regulators, PMI Perfect Charger regulators, Diamond Labs 8-hole mod regulators, and etc.), we will contact the customer to arrange payment before beginning repair work. In other words: No Star, No Warranty. We will consider exceptions for valves where both halves have matching serial numbers and our records show the valve has never before received repairs.
Airgun Designs’ markers equipped with the E-LCD Boo-Yah or Centerflag’s Hyper Series Frames WILL NOT be accepted at the factory. If you want us to repair your marker, your aftermarket electronic trigger frames must be replaced by your stock frame. Any marker with an electronic trigger frame will be repackaged and shipped back to the customer without any work being performed on the marker. NO EXCEPTIONS!! Also, Diamond Labs or Dye frames invalidate the warranty and will require a $45 rebuild fee. Benchmark and, of course, our own Intelliframes will not invalidate the warranty if they have not been modified.
We will no longer fix markers for free either under the limited warranty or the star warranty if the marker has an aftermarket part and/or accessory that causes a problem. Some examples of modifications and/or parts that can cause problems include:

a. painted mainbodies
b. two finger triggers (other than our own)
c. wooden grips
d. aftermarket valve assembly parts (automatic rebuild fee)
e. aftermarket o-rings and seals
f. aftermarket bolts (especially Venturi bolts)
g. aftermarket on/off assemblies
MicroMag bodies and SmartMag bodies are not made by AGD, though we do make these valves. If we determine that the body is causing the problems, a charge may apply. There is no warranty against leaks caused by Black Box modifications (SmartMag). Both of these products will be evaluated on a case-by-case basis.
Splash Kits (usually found on SmartMags and mags with Eclipse modifications) may cause the repairs to be subject to charges.
In many cases, aftermarket accessories such as barrels, expansion chambers and grip frames do not cause a problem and will not void the warranty. Many aftermarket parts and accessories are available. We have no problem with aftermarket parts being installed in our markers. However, please keep your stock parts on hand and replace them first if you have problems with your marker. If we determine that an aftermarket part is causing the problem, the repairs will require at least the $45/$65 rebuild fee. "