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AGD-OfficeGal
05-05-2003, 05:43 PM
PLEASE email me at office@airgun.com. We need as much information as you can give us:

Your first and last names
Your address
Your daytime phone number or a place to leave a message
Type of product sent to us
Serial number if known
RA # if known
What was wrong with the product or why you sent it to us.

The damage to our repair database is making life very difficult for us and is slowing down processing of repairs. Help us help you by giving us as much information as possible. Thanks!

Marcia

FutureMagOwner
05-05-2003, 06:10 PM
luckilly i save all your emails so you got mail now!

AGD-OfficeGal
05-07-2003, 09:09 AM
I've had only 3 emails in response to this urgent notice - please write!

Marcia

Hemorrhage
05-12-2003, 05:27 PM
I sent you an e-mail, then received a call about an address confirmation, gave the tech guy my address. That was last week. Any idea on how long it takes to ship back a gun that was sent in?