After reporting several of them yesterday I got this back from eBay (yea the real one!)
Here is one of the emails I recieved that I reported. This one has a very legitimate looking page link but it asks for information that should not be asked for. Check it out and see. Its very well done but... The information they ask for? Thats what made me very suspicious and I checked into it first and found others also had gotten it. It's a scam. Trust your instincts on these. If they ask for PIN numbers and such things only you would realy need they are up to something In fact if they email you for anything be suspicious and only do things in your account by going directly there and loggin in and doing it. Here is the email:
Recently we attempted to authorize payment from your credit card we have on file for you, but it was declined.
For security purposes, our system automatically removes credit card information from an account when there is a problem or the card expires.
Please resubmit the credit card, and provide us with new and complete information. To resubmit credit card information via our secure server, click the following link:
http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?SignIn
This is the quickest and easiest method of getting credit card information to us. Using the secure server will ensure that the credit card will be placed on account within 24 hours.
Copyright 1995-2003 eBay Inc.
All Rights Reserved. Designated trademarks and brands are the property of their respective
Here is eBays reply to my reporting it, which contains some good advice:
Thank you for contacting eBay's Trust & Safety Department about an email you received from an address that includes '@ebay.com' but that may not be an authentic email from eBay. We will investigate this situation
immediately.
Please be advised that there have been cases where people have attempted to gain access to an eBay member's personal information by sending "spoof" emails. Spoof emails intentionally give the false impression that they have been sent by eBay to solicit people to transmit their account information. Based on your inquiry to eBay's Trust and Safety Department, the email you received was likely a spoof.
eBay is very concerned about spoof email and is taking prompt action to address the issue. If you think you may have entered personal information into a spoof site, we advise you to review the information at the web address below, which contains more detailed information about
the following steps:
http://pages.ebay.com/help/confidence/problems-identity-theft.html
1. Change your eBay password and email account password
Periodically changing your password is one of the most effective ways to maintain security on any Web site. If you think there is a possibility of a breach in your account security, we strongly suggest that you begin by changing your password.
2. Forward the email to
[email protected]
If you haven't already done so, please forward a copy of the email, (which will include the full header), to
[email protected]. Forwarding the email will help us investigate this matter more quickly. Please do not
forward the email as an attachment or alter the subject line in any way. For more information on how to identify a header, please visit:
http://pages.ebay.com/help/basics/information.html
3. Protect your identity
If you entered information such as your social security number or credit
card numbers into a web site that you were directed to via a spoofed
email, you need to take immediate action to protect your identity. The
following web sites have valuable information on the steps you should
take to protect yourself:
eBay Help:
http://pages.ebay.com/help/confidence/problems-identity-theft.html
U.S. Government ID Theft Site:
http://www.consumer.gov/idtheft/victim.htm
BBB ID Theft Site:
http://www.newyork.bbb.org/identitytheft/newscams.html
As we move forward with our investigation, we will contact you if we need further information. In order to dedicate resources to investigating this type of situation, please submit any other questions or concerns through our Help System, which can be accessed by clicking on the Help button at the top of any eBay page.
*Please do not respond to this email as your reply will not be received. If you need to contact us again, please use the eBay Help system.
We appreciate your efforts in helping keep eBay a safe online marketplace.
Regards,
eBay Trust & Safety Team