Results 1 to 3 of 3

Thread: Level 10s - PLEASE Don't Call and Ask Where Yours Is

  1. #1
    Join Date
    Sep 2001
    Location
    Babylon 5
    Posts
    418

    Level 10s - PLEASE Don't Call and Ask Where Yours Is

    We are being drowned in "where's my Level 10" calls. Here's the scoop: We got 300 in this week. All of those were already spoken for. All individual orders that had been placed up until 9/16 were allocated. That means if you placed your order on 9/16 or earlier, there is a Level 10 with your name on it somewhere in our system.

    We are shipping these out as quickly as we can, but we were already behind in shipping when the L10's came in. Those 300 L10s meant 250 or more orders hitting the Parts Department and then the Shipping Department. They're only human and the process is only so fast.

    More Level 10s are being built, some for dealers, some for retail customers. We are doing all we can to fill these orders. Every phone call "where's my Level 10?" just keeps us from getting other work done. Maybe entering another AO Forum Member's order!

    Thanks for your understanding.

    Marcia

  2. #2
    Join Date
    Nov 2001
    Location
    NorCal
    Posts
    4,775
    Can I call and ask about orders other than level 10s? What if I just want to chat?

    How about email?


    Hey Hitech your starting to sound like me! - AGD
    Hitech is the man.... - Blennidae
    The only Hitech Lubricant

  3. #3
    Join Date
    Oct 2000
    Location
    Don't make me pull over!!
    Posts
    5,785
    You go girl

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •