my emag I sent my emag in to be worked on by agd and its been there 2 weeks

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  • smithmansnipes
    Registered User
    • Feb 2002
    • 11

    #1

    my emag I sent my emag in to be worked on by agd and its been there 2 weeks

    its been there 2 weeks and it still isnt done. i have a very important turny to go to and need my marker back asap. your technical department seems to be blowing me off. if your not going to fix it just send it back please.
    im honest and will work with u so nethier 1 of us gets burnt
  • cphilip
    Former Moderator

    • Jun 2026
    • 16216

    #2
    Did you call them? What was your RMA #?

    Email it to me along with your Valve Serial Number. I'll talk to Marcia about it for you.


    AGD, where we are so good we can do it with only ONE tube!

    cphilip.com

    Comment

    • Kevmag
      Registered User
      • Feb 2002
      • 657

      #3
      What was the problem?

      What was the problem with the E-Mag?

      Comment

      • cphilip
        Former Moderator

        • Jun 2026
        • 16216

        #4
        I dunno but he has not followed up on my offer to help communicate so far. Can't help him if he doesn't get in touch.


        AGD, where we are so good we can do it with only ONE tube!

        cphilip.com

        Comment

        • cphilip
          Former Moderator

          • Jun 2026
          • 16216

          #5
          This is being checked into. Story later.


          AGD, where we are so good we can do it with only ONE tube!

          cphilip.com

          Comment

          • krafty
            Senior Discount
            • Jun 2001
            • 1124

            #6
            My retro minimag was there for almost 3 weeks... No big deal. I know how busy they've been lately. If it was a rush job, did you say that when you sent it in? (Not that that guarantees you preferential treatment)

            Comment

            • smithmansnipes
              Registered User
              • Feb 2002
              • 11

              #7
              i emailed u with my ra num

              i emailed my ra num and talked to a tech that helped me today, thanks for the help thogh. i was not realy mad but when i sent it the woman told me it would be about 2 weeks and they would call me on the parts i requested but still no gun and no call so i cept calling back and one woman told me it was beeing worked on and when i called back the next day another guy told me they havent even got to it yet so some one was blowing me off. i just want to know when it will be back so i know if i have to get another gun or not. and i would like it to be back before the turny thogh
              im honest and will work with u so nethier 1 of us gets burnt

              Comment

              • cphilip
                Former Moderator

                • Jun 2026
                • 16216

                #8
                Well ok but if you will not give me your RA# then I cannot check into it for you. I thought that was the purpose of this post was to find out. If you want I can still do it. But I do not have an email from you with the RA# at this point.


                AGD, where we are so good we can do it with only ONE tube!

                cphilip.com

                Comment

                • AGD-OfficeGal
                  Dragon Lady
                  • Sep 2001
                  • 418

                  #9
                  Hi smithmansnipes - I have just emailed you privately to confirm your identity and RA number - when I hear from you I will reply to go over this situation with you.

                  Marcia

                  Comment

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