Who is AGD?? An answer for all the new members >>

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  • AGD
    The man from AGD

    • Oct 2000
    • 5916

    #1

    Who is AGD?? An answer for all the new members >>

    Welcome all newcomers to the AO family!

    The posts that end with the familiar "AGD" are from me, Tom Kaye, the owner and president of Airgun Designs. I am the designer of the Automag as well as the person that brought the industry power feeds and compressed air. I have owned and run this company since 1986 when we first started making products for paintball. Airgun Designs is one of only three companies (WGP and Tippmann are the others) that have survived from the 80's. Consistently over the years our focus has been on customer satisfaction and making quality products that last a long time. If you ask people on this forum you will find many guns from 10 years ago that still work perfectly.

    In recent years the market has rolled over and many players are only participating in the sport for 6-12 months. With that short a time span it is hard to get to know your customers and what they want. This forum is my way of understanding some of the most important people in my life, you our valued customers. You can see from my post count that me being here is not a rare event, actually I read the forum 3-4 times a day every day. I make large business decisions based on what you all say here. I give you all a lot of weight and find myself explaining what you have told me to others on my staff.

    Today the market is crowded with good high end guns all claiming to be the best through adds and sponsorships. Frankly we suck at marketing because we are an engineering based company that concentrates on performance before looks. Good marketing spends money on an image, then bombards you with that image until you feel that is the norm. Our approach is to understand clearly what you want already and just give you that, instead of trying to change your mind. Understanding you clearly and us answering your questions clearly is what this forum is all about. I take this so seriously that I bear the responsibility myself to come here and talk to you.

    You are talking, we are listening, we want to be "the gun company you know".

    Tom Kaye and all the staff at "AGD"




    [This message has been edited by AGD (edited 07-17-2001).]
    sigpic
  • Marbelizer
    Canadian AirForce Tech
    • Jun 2001
    • 396

    #2
    Good to hear that there are ppl listenin to our comments. Thanks Tom we appreciate it.
    Shoot Fast, Play Hard and Die Slowly.....
    Marbelizer

    Comment

    • Starfire
      Sniper
      • Jun 2001
      • 389

      #3
      awesome, I think that is a very good way to get a marketing stance, bring the questions right to he customer =) I recently purchased my mag and the past few days I have been astounded at how much help these forms have brought me =) I want to personaly thank you for the way you treat your Customers =)
      "I have become death, shatterer of worlds"
      "Once a sniper always a sniper." - Chris White

      Comment

      • Major Ho
        Long time no see
        • Jun 2001
        • 1262

        #4
        Did you guys give the EMag to Maxim or Stuff? Because they did a review on the high end markers and a few low end and in a magazine like that I think it gives great PR. Or did they go out and get it themselves?

        Comment

        • cphilip
          Former Moderator

          • Jun 2026
          • 16216

          #5
          <font face="Verdana, Helvetica, sans-serif" size="2">Originally posted by AGD:
          we want to be "the gun company you know".
          </font>
          You are not only that but in addition you are "the gun company that is getting all of my extra money" too!

          Phil



          ------------------
          Quote: Beer is living proof that God loves us and wants us to be happy
          Author: Benjamin Franklin


          AGD, where we are so good we can do it with only ONE tube!

          cphilip.com

          Comment

          • Maxd Out
            HUMBOLDT'S FINEST
            • Nov 2000
            • 356

            #6
            <font face="Verdana, Helvetica, sans-serif" size="2">Originally posted by AGD:

            I have owned and run this company since 1996 when we first started making products for paintball.

            </font>
            Did you mean 1986? *** yes I did, fixed now thanks AGD ***

            [This message has been edited by Maxd Out (edited 07-17-2001).]

            [This message has been edited by AGD (edited 07-17-2001).]
            Brass Eagle really really sucks!

            Comment

            • Rooster
              Registered User
              • Oct 2000
              • 1069

              #7
              "New guy, together we can own at the field. Did Bud Orr ever tell you about the man who invented your gun?"

              "He told me enough, AGD, he told me you replaced him."

              "No, New Guy, I am Tom Kaye."

              "Ohhhhhhhhhh!"

              Why does this always go through my mind when AGD reveals he is Tom Kaye. Why do I make up this stuff when I'm bored at work? Why do they still let me have internet access:P?

              Anyways, back to the point, who else has this kind of dedication to their customers? AO staff has really done well at making us feel like family here, keep up the great work .

              Rooster

              Comment

              • -§on-
                Keepin' it Gangsta
                • Feb 2001
                • 1333

                #8
                lol See even agd makes mistakes sometimes. Not Everyone is perfect guys.
                95 S-10

                Some Nasty tint...and no more to come casue Im getting back into paintball

                Comment

                • magman007
                  I <3 my Penis
                  • Jun 2001
                  • 7579

                  #9
                  <font face="Verdana, Helvetica, sans-serif" size="2">Originally posted by AGD:
                  [B] Frankly we suck at marketing [B]</font>
                  you dont suck at marketing its your little pics of guns here and there that other companies advertizre for you that made me buy your gun! if you can get over 100,000 markers sold you dont suck

                  ps i just thought it was funny


                  ------------------
                  automag verb)1to eliminate from a paintball game, 2to be better than a spray and prey player with a cocker or angel, 3to kick some major arse

                  [This message has been edited by magman007 (edited 07-17-2001).]



                  Originally posted by Tom in reffrence to a post saying he acted like my dad...
                  "That's right!
                  WHO'S YOUR DADDY!!"
                  ALL QUIT AND NO GO!!! Team Icky Forest-Shatnerball 2003!!!
                  www.tunamart.com
                  DONT SUPPORT HYPOCRITICAL MISSLEAD YOUTH, BOYCOTT HK

                  Comment

                  • banzaimf
                    fat boys don't run
                    • Jun 2001
                    • 683

                    #10
                    <font face="Verdana, Helvetica, sans-serif" size="2">....Airgun Designs is one of only three companies (WGP and Tippmann are the others) that have survived from the 80's. Consistently over the years our focus has been on customer satisfaction and making quality products that last a long time. If you ask people on this forum you will find many guns from 10 years ago that still work perfectly. .....
                    [This message has been edited by AGD (edited 07-17-2001).]
                    </font>
                    Hey tom... What about Palmer?

                    as for my Mag... Minime is #1321 and at least 5 years old and running fine.

                    banzaimf


                    ------------------
                    minimag #1321
                    minimag #1321

                    Xmag #267

                    Comment

                    • Cha0tic
                      g0t mag?
                      • Feb 2001
                      • 1990

                      #11
                      <font face="Verdana, Helvetica, sans-serif" size="2">Originally posted by AGD:
                      Frankly we suck at marketing </font>

                      i don't think you guys suck that bad at marketing. i have been seeing pictures of rt pros and e-mags in magazines. and you guys bring them out to tourneys so you market them. i think your cutsomers market the guns the most by getting other people into the mag world. (i just convinced my friend to buy a mag)

                      Comment

                      • StevoC
                        Registered User
                        • Jan 2001
                        • 213

                        #12
                        I believe that those who own the products are the best advertisement a company could have. If they like the product, they tell friends, show it to friends, and friends buy the product. Then the friends go to other friends....etc.

                        When debating on what my next gun should be (first was a spyder), I asked people at the local field about their guns, it's good and bad points, and what they liked most about it. My final two were a mag or cocker (as it seems everyone else was between too). I chose the mag and have been happy ever since.

                        And now a word from our sponsor...

                        [This message has been edited by StevoC (edited 07-17-2001).]

                        -- StevoC

                        Comment

                        • randomboy
                          Registered User
                          • Jun 2001
                          • 698

                          #13
                          Yeah, it became quite apparent after registering my gun on the phone and talkign with Joann that your customers input is very highly valued, the way it ought to be, thanks
                          I can walk and chew bubble gum, but I cant seem to sprint and shoot from the shoulder while strafing at the same time, hmmmmmm, maybe I'm just not coordinated enough yet.

                          Comment

                          • gam-e
                            Who the hell?
                            • Jun 2001
                            • 1357

                            #14
                            for the love of god delete two of your posts please.

                            as for you tom, We fellow paintballers spread the word of paintball all throughout the land. People ask what is paintball and give us examples of teenagers shooting houses and such in their cars. We explain that that is not paintball, that is vandalism. We explain the saftey factors in paintball and tell them that statistically it is safer than bowling. We let them know that we take care of the new people entering the sport. We tell them never to take there mask off when your on the field, always put a barrel plug in when your not playing, and give them pointers on how to play. This is marketing for the sport itself, but i have been asked by the majority of the people i explain the sport to about what kind of gun should they get. I always always always recommend your prducts. I tell them that you can spend a little more on a gun that will last forever and then hold its resale value if they ever decide that the sport isn't for them etc...

                            thanks for all your great products, we appreciate you as much as you appreciate us
                            Dion
                            AIM: DionHolm
                            ICQ: 112756387
                            MSN & Email : [email protected]

                            Fantastic Traders: mark_426, Demobilized
                            Good Traders: Flogzero, LstCause7, mirthvader, rapidshooter, SIGSays

                            Comment

                            • Tbone
                              hmm
                              • Jul 2001
                              • 527

                              #15
                              I know I haven't posted much (just check the count but I just wanted to say that AGD is one amazing company. You guys make an amazing product that performs great on the field. I was at an indoor place by me setting the fps on my mag when the ref standing there simply stated "mags suck, get a cocker". I don't think I've ever yelled at one person that much before in my life I left him speechless. Keep up the great work and I look forward to all the products and support you guys will offer in the future. The mag is one amazing gun and I'm proud to shoot it. (as corny as that sounds
                              me

                              "You can only hide your lack of game with your Rate of Fire for so long." - RobAGD

                              Comment

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