A new low for Smart Parts?! Or should I say DLX Technologies...

[questionful]

Wow. AO is awesome. Can someone quote their reply? I know if I go on PBN I'll just get furious.

BTW

You know what... **** you all. I am out.

I still ove you Harb. But I spend so much ****ing time with this **** that I lose a hit load of money from sale... hence comission. And many people are still ****ing morons and ****.. I am done posting on forums.

Late...

From MCB

[insixdays777]

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA....

Now some one get some evidence that DLX is Smartparts and lets throw another stone at Golith.

I love you AO...each and eveyone of you!!!!

[questionful]

Maybe it's a little old, but I thought it was funny.

[Mayvik]

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA....

Now some one get some evidence that DLX is Smartparts and lets throw another stone at Golith.

I love you AO...each and eveyone of you!!!!

Well Rebecca flat out stated that she's a SP employee "doing a favor" for Darryl.

Also, the underlying point of why I'm questioning her on who she works for, etc is that since DLX is supposed to be providing a "luxury" service with unheard of support...how is it they can't even hire a full-time dedicated CSR?

[Hexis]

Now some one get some evidence that DLX is Smartparts and lets throw another stone at Golith.

As requested:

http://www.automags.org/forums/showthread.php?t=233027

[Mayvik]

Thought I'd share...

[Ninjeff]

^^^

That pic is priceless. Perfect on so many levels.

As for me here was my reply:

Just for the record, Audrey....er...Rebecca, i accept your apology. Really. No big deal to me, as i see what you were going for with creating a "luxery" persona around the new marker. Trying to capture the "james bond cool" for us guy type folks. Its cool, i get it.

Still, let this situation be a lesson, to you, to DLX, to whomever may come across it:
Paintballers are NOT stupid. There are some that may ACT that way, but at the core of this sport is a very critical and analytical bunch of folks who will NOT let things go un-investigated. The very sport we play, in fact, was built by people creating new things out of nothing. Building the technology of paintball doenst come without reading into things. So, next time a customer service decision is made just remember, above all things, paintball players love LOVE to call shenanigans. They love it. They live for it. Everything gets investigated, and picked apart. Thats part of the joy and its the one thing we (the player crowd) still has at out disposal.

That being said, honesty (for me) goes a long way, and though there was some deception at first, im willing to admit that i cannot cats the first stone, as i myself have made some poor calls in the past.

Still, i wont be buying a Luxe. But i wasnt a potential customer anyhow as i am an AGD fanboy and supporter, and do not like Smart Parts. But thats for another time.

For now, just weather this storm, it'll blow over, but dont (for your own sanity) underestimate the player crowd again. Just be honest. After all, if you have a cool british accent, AND play paintball....well...thats enough in most guys books.

[Ratt]

I have a question: In one of those threads on PBN, "Audrey" states that the Gardners knew absolutely nothing about all her shens. Could there be any truth to that? I mean, with all the shens that the Gardner Bros. have pulled in the past, is it possible that EVERYONE at SP/DLX is shady? Or did this "scheme" come from the "puppet masters" Gardners? I am just saying that I find it hard to believe that the Gardners had nothing to do with it, or had no knowledge of what "Audrey" was doing. (Am I making sense?)

[Mayvik]

I have a question: In one of those threads on PBN, "Audrey" states that the Gardners knew absolutely nothing about all her shens. Could there be any truth to that? I mean, with all the shens that the Gardner Bros. have pulled in the past, is it possible that EVERYONE at SP/DLX is shady? Or did this "scheme" come from the "puppet masters" Gardners? I am just saying that I find it hard to believe that the Gardners had nothing to do with it, or had no knowledge of what "Audrey" was doing. (Am I making sense?)

It would seem logical that someone at SP had to approve DLX's marketing plan, being as they are somehow intertwined and I would imagine that SP has a good chunk of $ riding on the success of DLX. Also, since DLX appears to be "borrowing" Rebecca as a temp CSR, it seems likely that someone at SP knew she was going to be doing the job. It may have been suggested that she use an alter-ego to avoid connection between the companies, or the DLXies might have cooked it up as she says and told SP about it to assuage their fears of a connection. Was it one of the Super Gardner Bros? Maybe, maybe not...not sure how internal politics works there and how involved they are in day-to-day business affairs.

In truth, unless someone currently working there with some authoritay decides to quit or gets fired and then writes a tell-all, we'll never know for sure.

[B-Pow]

Careful how you continue this before you look insincere in the "you should have just apologized and moved on camp".

At this point it appears someone has put forth an apology, as well as an apology for how it was handled. Was the entire point simply seeking the truth or was it a vendetta against SP? Remember I'm of the camp that this was not that big of a deal, at least originally.

And I'd agree about it not being that big of a deal when it all started..but it grew with poor handling and such. I'll also admit that a lot of the users helping it grow have a vendetta against SP, myself included. However I believe my actions were more about attempting to show SP that we disaprove of what they do and how they do it...kinda like drawing a line and saying this far, no farther...even though they are already past the line.

This was no great victory but it was a small consolation for the underdogs...and I'm more than willing to take that.

[snoopay700]

And I'd agree about it not being that big of a deal when it all started..but it grew with poor handling and such. I'll also admit that a lot of the users helping it grow have a vendetta against SP, myself included. However I believe my actions were more about attempting to show SP that we disaprove of what they do and how they do it...kinda like drawing a line and saying this far, no farther...even though they are already past the line.

This was no great victory but it was a small consolation for the underdogs...and I'm more than willing to take that.

Yeah, i'm not too thrilled with how it turned out, but i'm glad that SP was shown once again people will not swallow the bile they offer them, no matter how much they dress it up. To some their integrity was hurt because of this whole thing, for others it was just something stupid that people made a big stink about. I think the latter are the main people who just don't care about the industry or the company, but again, i could be wrong.

[Lohman446]

Yeah, i'm not too thrilled with how it turned out, but i'm glad that SP was shown once again people will not swallow the bile they offer them, no matter how much they dress it up. To some their integrity was hurt because of this whole thing, for others it was just something stupid that people made a big stink about. I think the latter are the main people who just don't care about the industry or the company, but again, i could be wrong.

Did it cost them any sales?

Did it make anyone, WHO WOULD HAVE SUPPORTED SP BEFORE THIS, not?

The fact of the matter is you are dealing with a polarized audience. I doubt it influenced anyone.

[MAGslinger]

I guess SP's stock value is uber low if they are resorting to models to sell guns. Maybe it's Bill Gardners latest strip..er 'call girl'

[ThePixelGuru]

Did it cost them any sales?

Did it make anyone, WHO WOULD HAVE SUPPORTED SP BEFORE THIS, not?

The fact of the matter is you are dealing with a polarized audience. I doubt it influenced anyone.

Maybe that's the case here on AO, but it didn't seem to be the case on PBN.

Besides, even if it doesn't cost them in terms of sales, at least we're keeping them honest.

[snoopay700]

Did it cost them any sales?

Did it make anyone, WHO WOULD HAVE SUPPORTED SP BEFORE THIS, not?

The fact of the matter is you are dealing with a polarized audience. I doubt it influenced anyone.

Did i say it cost them sales?

Yes, people that would have supported them before are now doubting them.

I said it hurt their integrity, and only to some people and to others it did pretty much nothing. I really don't see the point of your post.