why do i have such a hard time on MCB?

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  • knownothingmags
    RKM 3D Designs

    • Apr 2010
    • 4810

    #1

    why do i have such a hard time on MCB?

    I sell stuff on MCB which im going to stop doing.
    I don't know why I havnt learned yet.
    almost everytime ive had issues

    I just shipped something to a guy in Canada,
    after I ship he sends a message don't ship fedex.

    now I had no way of knowing that this was such a big deal he says he will be hit with 50-100$ between customs and fedex for the package.

    how am I suppose to know this?

    and how am I suppose to help this guy out.

    so he says if he gets bent over by the customs fees and such he is going to leave negative feedback.

    pft. trying to be a nice guy, but not sure what to do.

    any advise anyone?
    logoRKM 3D Designs
  • SummaryJudgement
    Selling stuff, good stuff.
    • Aug 2004
    • 1944

    #2
    Well, you could offer to split the cost with him, provided he could show proof of it.

    It's not a great solution on your end if things, but he should have informed you about shipping before you even had a chance to send it. Like, before he even paid ideally.

    If you offer that and he still has issues and airs them publicly, then you can point out his lack of communication and your kind offer to help him out. Which, in my opinion, you shouldn't be responsible for at all.

    At least you'd have documentation to show you acted in good faith after the fact, and that he is a genuine azz-hat...

    Like I said, not the best solution since you take a hit you shouldn't have to. The other option is to say "Suck it up Canuck and deal with your own idiocy like a man."

    Comment

    • b-cuzz
      Registered User

      • Apr 2007
      • 160

      #3
      He didn't specify before you sent the package, meaning you're a fast shipper, and he wasn't communicative enough. Don't lose sleep over it, and if he does leave negative feedback, I'd describe what happened on his own feedback thread. If you do feel the uncontrollable urge to do what he would call "not enough" and others may or may not call "the right thing", MAYBE split the fees somehow (but ONLY if they're verified). In the future, always ask someone what the best way to send something outside the states is, or maybe do 3rd party.

      He seriously should have told you his preferred shipping method when he sent you his address, though.

      Edit: Pretty much what SummayJudgement just said, but he beat me to it.

      Comment

      • knownothingmags
        RKM 3D Designs

        • Apr 2010
        • 4810

        #4
        thankyou that actually helps a bit
        logoRKM 3D Designs

        Comment

        • knownothingmags
          RKM 3D Designs

          • Apr 2010
          • 4810

          #5
          I sent him the message and offered to split the fees
          logoRKM 3D Designs

          Comment

          • captian pinky
            Bearded Works

            • Oct 2004
            • 2755

            #6
            Part of the reason I try to avoid shipping out of the U.S. They want you to bend over backwards most of the time so they don't have to pay more fees.

            Comment

            • wetwrks
              Splatting since '85

              • Jun 2007
              • 1828

              #7
              And Canadians wonder why no one wants to sell to them. Every deal I have tried to do with someone in Canada has ended with problems. Between the shipping costs, the fees, lack of tracking, lost packages...in the end it just isn't worth it.

              Comment

              • knownothingmags
                RKM 3D Designs

                • Apr 2010
                • 4810

                #8
                Originally posted by wetwrks View Post
                And Canadians wonder why no one wants to sell to them. Every deal I have tried to do with someone in Canada has ended with problems. Between the shipping costs, the fees, lack of tracking, lost packages...in the end it just isn't worth it.
                I ****ing hear you.
                logoRKM 3D Designs

                Comment

                • Nobody
                  Nobody's Perfect
                  • Oct 2001
                  • 3384

                  #9
                  Its MCB. You shouldn't have to be pay anything. The buyer should have stipulated that fact before hand, though i hope that you also had in your post that you would be shipping through FedEx. You are not at fault here. I would definitely ask for proof of the costs, just to cover you own buttocks. Hell, even contact FedEx just to confirm this allegation. I have shipped multiple items to Canada as well as europe(England beung the worst-took a bath on the shipping, & never heard back from the guy about it either), but use USPS.

                  Overall, for all the bluster of MCB being the "best forum, with no problems from users", i have had the most problems there.

                  Comment

                  • cougar20th
                    Registered User

                    • Sep 2002
                    • 2330

                    #10
                    There is a way that the canadian guy can avoid fedexs brokerage fee. But it involves a good amount of legwork on his end. It has to do with him going to the customs office and clearing the package paying the customs fee then go to the fedex office and showing them the customs fee has heen paid. At that point they can not collect the brokerage fee and must release the package. Its all there somewhere on mcb.
                    Originally posted by dano_____
                    I keep forgetting to not feed my mags after midnight so they seem to multiply regularly.

                    Comment

                    • going_home
                      Hebrews 13:8

                      • Dec 2004
                      • 8343

                      #11
                      Originally posted by Nobody View Post
                      Its MCB.
                      Nuff said.


                      Comment

                      • Frizzle Fry
                        AO Micromag Guy
                        • Mar 2009
                        • 3280

                        #12
                        MCB has always given me issues.

                        Canada has presented a problem to me a few times...

                        MCB + Canada has been a NIGHTMARE both times I tried it.

                        Comment

                        • luke
                          lukescustoms.com

                          • Jan 2001
                          • 8211

                          #13
                          When shipping International, I always ship:
                          As a gift
                          With a $20-$40 price tag no matter what it is.
                          No invoices (never do anyway)
                          All parts are identified as Parts kits, AGD parts kit, or aluminum replacement parts.
                          Being vague and very unprofessional packaging helps the process along because customs will normally open and inspect the contents.
                          I've never had an issue and have shipped around the globe.

                          Comment

                          • knownothingmags
                            RKM 3D Designs

                            • Apr 2010
                            • 4810

                            #14
                            hmmm ok cool I like what im hearing
                            . I don't think Iv burned many bridges,

                            but im betting carma will tap my ass if I have, on this one.
                            logoRKM 3D Designs

                            Comment

                            • Nobody
                              Nobody's Perfect
                              • Oct 2001
                              • 3384

                              #15
                              Originally posted by going_home View Post
                              Nuff said.


                              We both have a high opinion of MCB. As high as an ant's arse.

                              Comment

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