norwalk ct paintball store

[dave_p]

it must be said:
there is a gun/paintball store in norwalk, they have an online store as well, so this potentially reaches far.

every time i go to this place to get something, these people(owners included) seem put out to have to actually look up and take your business.

i am a 33 year old grown man, father of two, work hard every day. every time i go in i buy something, i dont hang around for hours asking questions, i am not a "pain in the butt" type customer. and even if i was i am a customer, period.
this place sucks, they are elitist jerks dont give them your business if you planned to be treated like a person.

[Cliffio]

sounds like you have been there more than once
why do you keep going back?

ju9st curious

Cliff

[Jacob]

Just curious what this place is, I didn't even remember there being a store in Norwalk. Maybe this is why I've never heard of it.

[dave_p]

last visit was the last straw

cliffio, you always like to play devils advocate dont you, yes, i have been ther many times, less impressed each time.

it usually takes repeated events to detect a trend, get my drift. there is one kid, never got his name but he's genuinely nice, of asian descent(not that that means anything, it just the only characteristic i have to identify him by, other than the fact that he is courteous and helpful).

they are the only show in town, which adds to their arrogance, we are in fairfield county ct. which has the largest per capita disposable income in the US, rivaling places like beverly hills and so on.

they cant fill a bottle without blowing your fill nipple, and then leave you high and dry, and no, this didnt just happen once.

they overcharged me once for a lens for my goggles. i went back totally cool, with reciept, unopened lens, just wanted the difference back(or what i paid for, made no difference), was actually going to pick up something else while i was there and i was treated like a total peon by one of the OWNERS, because he must be too important to be bothered.

there is just this general attitude about the place that makes you apprehensive about actually going there to buy something.

[Cliffio]

oh sorry, i had no intention of playing any advocate(sp)

it just to me sounded like everytime you go in there something like that happens, in which case i would never go back

but i got what your saying, ive never been in that type of situation, seeing as paintball isnt the worlds largest sport, some stores are actally proud to serve you

at least thats how all the store around me were

Cliff

[dave_p]

dont be sorry, cliffio i didnt mean it like that. you just made me wonder myself why i bothered. you are right, im not going back, not worth the aggravation and obviously they dont want me as a customer. luckily i can order parts from agd and get em pretty quick. for other stuff there are other stores in ct. just not 10 minutes away.
there are stores in connecticut where people are happy to have you as a customer, its just a hump for me to get to them.

this other place needs to work on their client relationship skills. some of the staff there own mags, maybe even visit this forum. anyone else in the area reading this, save yourself a hassel and go elsewhere.

[Steven]

I completly agree with the attitude of the poeple in this store. I ONLY go there when in a major pinch. There could be no one in the store and 1 person behind the counter doing what ever and you have to wait for him to do what ever and finish before he even acknowledges your existance.

Then look at their website for a price and go to the store. They WILL NOT match their own pricing they advertise.

[I <3 MAGS]

Are you talking about the same place that used to be Scott Moss or what ever it was called?

[Fred]

I don't use the local store by me anymore... I won't name it but it's the only store in Canton MI...

They have a bunch of cocker-jock (the ignorant kind) high school kids who like to mess around with Dremels... their best tech left a while back (but after i stopped going there) too.

They did carry every marker on the market, including Mags, and the owner is cool, but his employees are morons. One even suceeded in jamming the sear on my phantom while trying to adjust the velocity... I have NO Idea how he pulled that off... but it was 10 minutes after i explained how to shoot a pump... and he had already broken 6 balls in the breech...

Stores with lousy service don't get my support, the ones that treat me good are the ones I go back to again and again.

[Croix71]

Same here. I'll go to the local stores only if I have to. Other than that I do my shopping at a store that's 3000 miles away in New York via free minutes from my cell phone. There I get great customer service. Donngie asks what I want, tells me when I can get it, and if not he refers to someone on AO that can get it.

[dave_p]

I <3 MAGS

y ou wouldnt
e xpect me to
s lander would you?

[Telefragged]

A bit of a drive, but there is a rather nice place in Monroe, called "Extreme Paintball of Monroe". Nice place, decent prices, and I think they can fill 4500 tanks if you have 'em, I think. Paint prices are decent, but markup on small things is a bit much. I'd suggest checking it out if you're ever in the area.

[frgood]

I recall Guilford not being to too far and I remember they were very pleasant to deal with. I posted their info from warpig below. They're woth the drive.


Eastern Paintball Supplies
Easterm Paintball Supplies
Guilford, CT, USA
1-888-4-EPS-LLC
[email protected]

Anything you see, we can get! We carry in stock a large selection of guns, paint, masks, etc. We have some of the lowest prices on the net! Not to mention great service. If your looking for a paintball store, run by paintball players and owned by paintball players, you've found it! http://www.easternpaintball.com/

[dave_p]

crap, knew i should have bought that house in guilford

guilfords a nice town, was looking at a house there.closer to some fields too! thanks everyone for the input!

[Steven]

Originally posted by Telefragged
A bit of a drive, but there is a rather nice place in Monroe, called "Extreme Paintball of Monroe". Nice place, decent prices, and I think they can fill 4500 tanks if you have 'em, I think. Paint prices are decent, but markup on small things is a bit much. I'd suggest checking it out if you're ever in the area.

These guys are less then 5 min from my house. The Nowralk store is on my way home from work. Their prices are ok, just wish they had a bit mroe of a selection. I would think in time they will as they are still relatively new and what they do not have they are able to get in a day or 2.

But more importantly the guys there from my few expeiences with them actualy care.