I might be buying a used retro valve and I'm curious as to how I would go about getting one fixed if it ever stopped working correctly? They don't have a stars system, right? So are there a certain number of free fixes? Or do you have to pay for all of them? Thanks...
Do Retro valves have stars? If not, what is the policy on AGD fixing them?
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warranty policy
"RTs with serial numbers under 4000 (1 to 3999) are out of warranty and are subject to the $45 rebuild fee. RTs with serial numbers 4000 and up will receive free service until December 31, 2002, at which time all RTs will be out of warranty and require a rebuild fee of $45. We will consider making an exception if our records show the valve has never been in for repair before.
All E-Mags, RT Pros, Retro Valves and Flatlines without engraved stars have the equivalent of 2 stars. We will "punch" the valve to show that a warranty repair has been done on the valve. We are going to begin laser-engraving stars on these valves soon.
Existing Minimag valves have four stars; we will be lowering the number of stars on Minimag valves to two."Don't think of it as being outnumbered, think of it as a wide target selection.Comment
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