AGD or anyone that works at Airgun.....READ!!!

[i-luv-my-rt]

I didnt mean for this to like get all out of hand but it is kinda wrong.

Either way problem is solved let's settle down!!!

[AGD-OfficeGal]

Please email me at [email protected] with your name and the details of your order - especially the 4-digit order number assigned by the store (not the confirmation number).

Everybody - posting here if you have a problem with an order is not the best way to get service. I just don't have the time to read every post - if I did, nobody would EVER get their orders! Please email me (unless it's about Level 10 - then just wait!) or call if your order seems to be taking too long to arrive.

I'd also like to let you know that we did not hold up any regular orders for the Level 10 orders. Other store orders were given priority.

Marcia

[AGD-OfficeGal]

Just wanted to finish this off for everybody.

There WAS a glitch. The store should automatically send me an email notice of each order, and I use that to enter the orders into our system. In this case, that didn't happen - there was no email notice. This happens rarely, and while I do doublecheck the store against my records from time to time, I hadn't had time to do it recently - in fact, I have that on my To Do list for today.

So once again, if you haven't seen your order (except Level 10) in ten days, you need to call or email me.

I do all the handling of Internet Store orders so it's best if you talk to me rather than JoAnn. Email is BEST though, once again, it's [email protected].

Marcia

[Jonno06]

hm....

i dont really know what to say so...

good luck in egtting the part ur friend needs

[brian terry]

its over now people i sent him out the parts today.if you order something from the online store and dont get what you order in a week or so you need to call agd.

[Jeb_Hoge]

I think an apology is owed...

i-luv-my-rt went way off the handle over a technical slipup that he took personally...IMO he owes the people at AGD at least an "I'm sorry" for assuming that they were ignoring or intentionally screwing him. You notice how as soon as it was brought to OfficeGal's attention, she found out exactly what the problem was and what needed to be done to fix it? Maybe i-luv-my-rt should have tried that in the first place. Mistakes happen, but going on a ranting fit in a public forum about something that you don't even know the details of is in bad taste, in my opinion.

[Cow]

If you rant and rave on a forum instead of calling the place up, you deserve to wait another three weeks. edit out curse filter avoidance stuff happens, deal with it the mature way.

[cphilip]

Ok hissy fits over.

Sorry I didn't notice this one Marcia or I would have alerted you to it.

Thank you Marcia and Brian Terry for helping out this AGD customer.

Closed.