Online Registration Problems

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  • AGD-OfficeGal
    Dragon Lady
    • Sep 2001
    • 418

    #1

    Online Registration Problems

    The Online Warranty Registration form at Airgun.com is now working again, but if you registered any time between the middle of the night on September 5/6 to now (I said August before, didn't I!!! It was September 5/6, not August), I didn't get it, so you need to register again.

    Marcia
    the Harried AGD Office Gal
  • Will Wood
    Evil Monkey
    • May 2002
    • 3475

    #2
    Ah, yes. Thank you. I was just about to post up that I had not recieved a reply yet.

    Comment

    • AGD-OfficeGal
      Dragon Lady
      • Sep 2001
      • 418

      #3
      Replies may still not be working. I have no idea why - my computer is set to autorespond to every registration received, and when I check sent mail, the replies are all there - yet people consistently report not receiving the confirmation (some DO get them).

      Next week I'll have our network guy look into this, but for now, do not expect a reply. However, if you registered between 9/6 and yesterday, again, it did not go through and needs to be resubmitted.

      Marcia

      Comment

      • rikkter
        • Jun 2002
        • 1804

        #4
        oh so we ARE suppose to get something. i registered mine couple months ago and didn't recieve a email
        should i re-register or what to make sure you got it?
        viking #619

        Comment

        • AGD-OfficeGal
          Dragon Lady
          • Sep 2001
          • 418

          #5
          If you didn't get any errors, assume I got it. As I said, for a long time there has been a problem with the autoresponder emails not getting to the recipient, and I have no clue why. During testing a couple of days ago with Rich at Delaware, he received not a single reply to the test registrations he submitted, even though my computer shows the registrations were received and the replies were sent.

          Marcia

          Comment

          • wyn1370
            ...--...
            • Feb 2001
            • 3821

            #6
            Is there a way to check if our registration went through?
            You are the Wormtongue of AO.~bofh

            Comment

            • AGD-OfficeGal
              Dragon Lady
              • Sep 2001
              • 418

              #7
              As I said, if you didn't get an error message when you submitted the form, assume it went through, whether you received an acknowledgment or not.

              If you're REALLY paranoid, you can email me at [email protected]. What I need to know to find your registration is the email address you gave in the form.

              But if you're not REALLY paranoid, please just assume I got it.

              Marcia

              Comment

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