I went to the website to email, and found this:
so I decided to post the question. Originally, I ordered a couple sluggos and recieved them within days (these are at a 'smith/machineist, one is payment for milling the otherone that will be my unique, custom one). A while later, I ordered another (I promised a 'smith a sluggo in return for some customization work on a SC sniper that I sent him), and it has been quite some time since then.
Due to the major software conversion Airgun Designs is implementing, there is a tremendous backlog of unanswered messages and we are not able to take any more messages until further notice.



(just kidding. really though, can't call from work, though I can email and web-post)
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