I Hate Pbgear

[TheJester]

i hate pbgear too, not only did i have to wait for stuff for over 2 months, but they screwed the order up too many times (i had to return it 3 times, i just asked for a refund on my 3rd return) yes, i will say if they have something in stock, they're usually pretty good about it (i say usually cause like i said, i've had to return something 3 times) but the problem is they never seem to have stuff in stock and it takes them forever to get them re-stocked. i went for a long while before i had a problem with them...i guess their idea of a reward to a frequent costomer is to shaft them

[lopxtc]

Now see thats funny ... I have placed well over 100 orders with PBgear.com and never once have I had a problem. Easily 1/3 of those orders have been cases of paint, and only once did I get a different color then asked for. Never once had a broken ball, or issues with damage to the case itself.

They are the first place I go for all my parts, paint, etc since simple ground UPS gets me my stuff the next day by 6pm.


Aaron

[Spazzmav13]

new warehouse

you do know that paintballgear.com just moved to a new location and thats part of the reason that everything takes a long time to get to you. when they moved they got rid of almost everything, and they're still busy restocking the warehouse. it took me about 3 months to wait until my stuff came into stock for my HPA.

[ugabiged88]

I have ordered from them three or four times and no problems so far. They shipped the right gear in the three of four days.

Normally when they are out of stock of one thing that you order, they send the rest of the shipment right away.

[-=Squid=-]

You shoulda checked to see if it was in stock first. Of course its going to takea long time for it to arrive if they dont even have what you want! And if you REALLY need it, why not CANCEL the order and get it from someplace else?

[e mag]

if you urgently need something it also wouldnt be a bad idea to call the place instead of ordering over the internet.

[NJPaint]

why the heck would you buy something that was out of stock if you needed it so badly?

[AcemanPB]

If you had such a bad experience the first time why did you order there again expecting it to be different.

[EsPo]

dont whine to us, call them to order next time

[spantol]

The only problems that I've had with Actionvillage/PBGear involve their hit-or-miss stock check functionality. Items that show up as in stock when you add them to your cart might be out of stock by the time your order registers, which holds up your entire shipment.

I've found that using the "Special Instructions" section to ask that they drop any out of stock items from your order solves this problem rather nicely.

[halo13]

The best customer service i found was from Oakley. They are always nice and stuff gets done right away. One time I returnet some items and one of the poeple who worked there actually called me from her house to tell me that my account had been credited. I was blown away.

[IcantBelieveit]

i have had zero problems with them...and when i personally callt hem i have alwasy gotten friendly service... i will continue to order from them until i run into problesm..which i don't forsee

[WARPED1]

I always get my stuff from them in 3 to 4 days. The key is to [icall[/i] them and place your order to make sure it's in stock.

[poloniusreep]

My brother ordered a pack when he got it they sent him the wrong one. He calls to see what went wrong they say he ordered the one they sent but they charged him for the one he wanted which was more then the one he ordered but it worked out. Because he also ordered a barrel they sent him a better more expensive barrel then he ordered and he liked the pack they sent so it worked out. I dont think a bug company should have such problems.

[halo13]

They arn't really a big company. Its just a warehouse that happend to have a lot of stuff inside it. They just put out the image of a large copmany.