Disappointed

[GT]

I guess I can understand the denial of warrenty service, however we are not talking about a cheap little gun here. From my perspective it would be hard to swallow 1400 bucks only to break a 150 dollar part and be told to pay for it.


o'well

[Wc Keep]

gtrsi you have a problem with the xmag. just leave the gun alone. had the kid had an emag and had the same thing happen you would not have been all over it like you are now. and if it was an emag that this happened to agd would have charged the same thing. so leave the xmag alone.

[JEDI]

The crack, and lack of warrantee coverage is one thing, but it seems no one is responding to the 7 week wait time. I think everyone would be equally upset if they were without their Xmag for almost two months. Regardless of who's "fault" it is, You'd think AGD would still be more sensitive to the kid. Its not like he sent in a broken cocker and demanded attention.

[wyn1370]

Originally posted by JEDI
no one is responding to the 7 week wait time.

it takes a long time to do one of those fantastic annos like in the last batch

[Albinonewt]

Originally posted by JEDI
Its not like he sent in a broken cocker and demanded attention.

You mean a cocker?

You don't need to say broken and cocker in the same sentence, it's redundant

[Kevmaster]

it wouldnt be 7-weeks if AGD sold 'standard' colors and could stock grip frames in colors. it wouldnt be y weeks if he wanted a black frame. He wants his color, which is not standard. AGD has been using different anno people, and so they have to give it to the right one. Yes, 7 weeks is long, i know, id hate to lose her for that long, but its not terrible

[wyn1370]

Re: Disappointed

Originally posted by Kevmaster
it wouldnt be 7-weeks if AGD sold 'standard' colors and could stock grip frames in colors. He wants his color, which is not standard.

Originally posted by whopper72
well almost four weeks later i call and they said that they forgot to do my grip so it will be another 2-3 weeks.

eh kev, did you miss that part?

[whopper72]

anno time

ok it comes down to the blade i din't use broke the frame which i understand it voids the warranty, fine. I pay for the part to be annoed and they say that will take 2 weeks not the best news but i can deal with it. but to forget to do something for a paying customer, is not something that is good busness. Say the mechanic changes your oil and simply forgets to tighten the drain bolt, well there goes you engine. so isn't it then the companys resposibility to compensate the customer for their mistake.





(Side NoTe) Agd euro has an optional blade trigger for their x-mags, what kind is and can an american get one?


MAGS AND AGD PRODUCTS ARE STILL SOME OF BEST PRODUCTS ON THE MARKET?

[LaW]

Re: anno time

Originally posted by whopper72
Say the mechanic changes your oil and simply forgets to tighten the drain bolt, well there goes you engine. so isn't it then the companys resposibility to compensate the customer for their mistake.

Well I dont see that as being comparible... your grip is still getting done and there is no lost engine involved... Well not engine but you still have your xmag and you are still getting the grip frame.

Welcome to the world of business... every once in a while things happen like a forgotten grip frame to go out for anno. It just sucks to be on the recieving end. There is no business that is perfect like you seem to describe even the almighty AIRGUN DESIGNS can make mistakes here and there....

[whopper72]

yep

yeah the loss of an engine is a little over exagerated. And i know s*** happens and its sucks when your on the recieving end. I'm just upset beacause i miss my gun, i've been stuck playing with a GZ, an angel, and a cocker, alld good gun just no my Xmag.

Really got use to blades using those guns. so does Any one know if there are any plans or designs for an AGD produced blade trigger that won't void the warranty?

[QUINCYMASSGUY]

scenario

Better scenario, the previous owner installs a cold air intake from a cheap company or one the company says could damage their pistons because dirt gets in it, goes to the engine, and rips up the air intake valves to the pistons, the previous owner of a car uses it, wears the pistons and intakes, you buy it, and the wear causes the pistons to break and engine to go. The company is in no way obligated to do it, it is entirely between you and the previous owner, especially since they had a post regarding aftermarket parts and even that one specifically. So you are liable for that one.

The wait is another case, if AGD couldn't send it in the first batch due to color availability, that makes sense and maybe they worded it wrong. If they forgot to send it and could have and said they would, that's bad customer service. That's like a mechanic saying he would order a part the next day and not including it in the order, and then say "oh well, tough luck, come back next week when the next order goes out." I'd call for elaboration but if AGD screwed up, they should consider dropping the price of the anno for you as a good will gesture. IF they did this is the key, but talk to them.

Buying used is cheaper, but this is exactly why you need to be careful. Best of luck.

[Marek]

I love that. Poor you; only have a GZ, Angel and Cocker to play with.

[LaW]

Re: yep

Originally posted by whopper72
yeah the loss of an engine is a little over exagerated. And i know s*** happens and its sucks when your on the recieving end. I'm just upset beacause i miss my gun, i've been stuck playing with a GZ, an angel, and a cocker, alld good gun just no my Xmag.

Really got use to blades using those guns. so does Any one know if there are any plans or designs for an AGD produced blade trigger that won't void the warranty?

I just hope i'm not coming off all on AGD's side because I have been in your situation a couple times before for various things (not paintball related )

I would just be happy that everything is going to be taken car of eventually.... AGD not getting it out on the right anno batch is bad on their part, should have given you call like was mentioned but just be happy it will be done soon enough

[Muzikman]

Also, be happy they told you the truth..."yeah we screwed up and forgot to send the part out". Is better than, "yeah man, it came back from the ano and it was all screwed up, we are going to send another out" mean while they are sitting there looking at the raw, unanoed grip frame they forgot to send .

[magman007]

guys if you will recall, this same thing had happened to me, now whopper, you took the very expensive route, and well, you screwed your self. What you shoulda done, was take a aluminum dowel, and cut it down, and file it, till it is thin. then you jb weld it in there and let it set, there you go, fixes everything. I did the same thing and i repaired it the way i described above. and it worked perfectly