firstcallpaintball.com

[hAppy]

poor firstcallpaintball...

[Sir_Brass]

I bought my sock hat there. They had PJ sockhats at firstcall for $5, and with free shipping (this was during late november/early december). I couldn't resist. I ordered (had to be shipped ground as per terms of the free shipping), and it came a week later. Nothing wrong with the product, except that it came with way too much packing material, but seeing as I'll be sending off several packages soon, this is a good thing, b/c that's packing material that I don't have to scrounge for.

[RRfireblade]

Originally posted by xXhAppyAznXx
poor firstcallpaintball...

They've earned that. I've given them the benifit of a doubt a few occasions.First time they screwed my order up for 3 months including multiple wrong charges and messed up orders.Tried them again out of despairation and they did good.Next time they were worse than the first!The guy I talked to on the phone remembered me from and the previous screw ups and simply laughed said "Man,we just can get anything right huh?,let's see what happens this time."

Cute.

[speedyejl]

Hey I'd just like to add that they offer tracking now.

I didn't realize it till 2 seconds ago,

In the order confirmation email there was a link to "track this package"

Before the link did jack but when I just clicked it, it took me to UPS with the items tracking number showing, it comes today

[Cryer]

I ordered a level 10 (a year 1/2 ago...), and they messed up the order a couple of times...

When I finally got it, it had been shipped in an old case of paint...You know how draxxus cases are divided into 4 quarters, each for a bag of paint? Three of those sections were empty and the last had some crumpled newspaper and a level ten kit in it.

Every store out there that I've oredered from has managed to piss me off or somehow lose my business...
I only go to physical storefronts now. These guys at internet shops are all completely inept.

[TheDuelist]

I ordered paint through their bulk deal and what I received isn't what I ordered even though when I called about it they said it was. I will not order from them again.

[InexactMelissa]

I've ordered from them a couple of times. The second time I had ordered a Spyder, mask, and all the accompanying crap for my kid's 10th birthday. Since I was really anxious to get it shipped to him in time I called to check on it and found out that something (the revvy I think) was out of stock and they were holding the whole order, so I told them to give me a different color. A couple days later it still didn't ship so I had to call back and go through it all again. I wish they would have just let me know what was up in the first place or shipped the order incomplete. All in all, they seem good folks, but I think that maybe they could refine their order handling/shipping process a bit.

That being said, their prices are good enough that I would still order from them again, as long as I wasn't under a deadline.

[speedyejl]

It seems their catching up, I've learned paintball shops have ENORMOUS problems trying to keep accurate inventories from my experience working.

Not all stores have the infrastructure to scan everything that goes in and out, let alone keep it updated online for everyone to see. This compiled by the fact to be considered legit a store needs a wide selection of products more than most other online retailers for different industries need. Adding further insult to injury many paintball companies are small companies and don't have the technology or need to bar code their products which assits stores in the inventory process.