AKA's response to WAS/FSDO on their markers ....

[Steelrat]

Originally posted by gtrsi


they never supported WAS. I swear some of you AKA owners walk around with crap in your eyes, leaving you unable to read. Heck they dont even support thier own 'noids. Any warrenty issues invovled with the electronics that is out sourced is on the 3rd parties warrenty, more often than not your dime!

Was it really necessary to phrase it that way? Thats actually pretty disappointing.

[phantomhitman]

i think mr drew is pushing himself further into the ground. at least aka is taking some type of action to fix the problem.

[LeatherPants]

Well that's why we wait for the Chaos board to be finished.

[GT]

Originally posted by Steelrat
Was it really necessary to phrase it that way? Thats actually pretty disappointing.

YEs becuase every single thread I read about "what gun shoult I get" there is an AKA owner praising the AKA warrenty service.

I find it ironic that AKA, although they provide great service, are not up front with customers about what is and is not covered, but I guess that isnt an issue now....

[LeatherPants]

Well as much as I am curious about the new Chaos board it was the WAS board that made the Viking what it is now. I'm all about trying something new but GTRSI does have a point the Vikign owners do tend to B**** about the parts alot.

[Steelrat]

Its only really WAS that is upsetting the AKA guys right now. AKA has resolved the FSDO issue by wiring a capacitor in line with the solenoids. Jim Drew is claiming that the mod fries his boards, and has releatedly stated that 10-20 boards have been sent to him with this problem. Unfortunately, no one on the AKA board knows of anyone who has had an issue with the mod. This, and the testing methods described by AKA in the first post tend to undermine what he is claiming. This is frustrating AKA owners, as they are worried about having a blown board that WAS wont cover.

And I agree with LeatherChaps, the WAS made the viking what it is. No one went ga-ga over them when they had the old nelson boards. I'd buy a chaos, but only if my WAS board self-destructed and no one would cover the damage.

[LeatherPants]

Pants damnit pants! I get paid to wear the chaps.

[tyrion2323]

Who the heck is Jim Drew??!?!?!

Also, from what I've heard (not experienced!) AKA has been fairly lackluster in their product support. Vikings seem pretty awesome, but if a company won't even support their products.

It seems oddly familiar to Smart Parts' old rule that they wouldn't replace your marker. They would "help you fix it," but if it was messed up, you were screwed, or you needed to buy an "upgrade" (which really was a FIX)

Jacob

[No sKiLLz]

Originally posted by 68magOwner
why is FSDO such a big deal anyway, my imp has always had it, and it has NEVER effected gameplay, you only get it after having your marker sit there for like 10 min, so it never happens in a game, and really, when you gass up your marker, dont you normally fire a shot or to just to see that it works before the countdown?

Snapshooting. And no, FSDO is not limited to when you set the gun down for 10 minutes.

[LeatherPants]

I had FSDO in both the RAT and Adrenaline Impulse I owned. I got most of the kinks out but sometimes you would get a low shot just from moving one bunker to the next. As Skillz brought up yea it really affects your snapshooting.

Tyrion- Jim Drew is the owner of WAS.

AKA does support it's products. They do a free bolt upgrade and detent spring upgrade for the Halo double feeding problem. They will also so a capacitor upgrade free to patch the FSDO caused by the WAS board. They stand by all defects in their regs. AKA is a great company.

They just don't take blame for a problem they feel is electrical and not something they designed.

[Steelrat]

No Skillz is right, the amount of time it takes to get FSDO varies, and it can screw you if you pop out for a critical shot, and the ball drops short due to FSDO.

Tyrion, Jim Drew is the president of WAS. And AKA has not been lackluster in their customer support. Some people think that the "lifetime" warranty is rather deceptive, as it only covers parts, not labor (I think), though if you get it from OTE, both are covered. But AKA will take care of you if the gun breaks. Cledford advertised the issues he had, but if you do some research, you'll see he experience is the exception, rather than the rule.

[No sKiLLz]

Whoa! Did people just agree with me?!!

[Steelrat]

Oops, didn't realize I had. I've edited it out.

[shartley]

[SkyBoySurfer]

so anyone who has purchased a car, appliance, tool, and heck, almost anything of value knows that seldom does ANY company offer a FULL Lifetime Warrantee that covers parts AND company offer a FULL Lifetime Warrantee

apperintly you dont buy CraftsMan.