Is it me or SP?

[Lohman446]

Ok... I'm getting sick of having bad luck. I know that SP quality is not the greatest in the world, but I seem to get all the bad luck on them - let me step back and say I have helped people who have had no problems with there SP products

Today I open my new style Max-flo for my Ion... OMG it fits the marker sooo well - so I air it up

SOB leaks out the front, so I lube the front o-ring, now the on-off doesn't work. I say screw it, rebox it, and hand it over to be sent back to SP...

My Ion: Leaked from a macro fitting, which SP of course refused to admit fault on, so I purchased a new fitting

My last shocker: On getting there was a leak around the bolt, no big deal I replaced an o-ring and good to go

Shocker before that: Endcap seizes into the body - I force it out and there is a thread folded forward - I clean it up, fix it, replace the end cap. Of course SP refuses to acknowledge that could have been there fault.

Shocker before that: Leaks on air up, the macro-line on its bad, so I replace line and a fitting.

Ok.. is it just me? I know that I have put together SP products that have had no problems with them, and I know they work well once set... but when do you say enough is enough

[D-Block]

Should've gotten a Dynaflow



Some people have good luck with SP, some have badluck. Unfortunately I've heard more cases with SP at fault.

[SAW]

Flaws can be expected in the machining.

Denial by the company is unacceptable.

[WenULiVeUdiE]

At least everything ended well. It is well known the Smart Parts does not have the best quality control as well as customer service.

[MonsterMag]

Smart Parts is a great company , but they leak

[Snap Shooter]

My Teammate just purchased a new Vision Shocker while at the Ultimate Madness on April 2nd... actually he stole it for $650... but he screws his tank on for the second time and a thread breaks inside the asa on/off... one could argue that the threads on the tank reg were at fault, or maybe my teammated screwed the tank on wrong, but having known a little about the quality in SP machining details from others, I firmly believe that it was a defect in the asa threading. Now he may have to buy a new tank reg... so much for the savings on the marker.

[Steelrat]

SP's QC is crap, thats all there is to it. I'm betting if someone made quality versions of their stuff, it would perform better. Their deisgns are essentially solid.

[Lohman446]

SP's QC is crap, thats all there is to it. I'm betting if someone made quality versions of their stuff, it would perform better. Their deisgns are essentially solid.

Of course they are, but what has SP designed themselves without borrowing or buying from another company. I like SP, I think there products perform well, are reliable (once fixed right) and are a good value. However, I am gettign sick of problems wtih my stuff out of the box, and there techline feeding me BS.

[mark_1791]

Blame It On Smart Parts! Yaaaay!

[Southparkrocks]

Their bastard aluminum doesn't even anno well, scratches easily and rubs off.

[Evil Bob]

Deniability is typically the first answer, especially from large companies with lots of product on the market. Returns cut into your overall profits in the form of man hours, shipping fees, and replacement parts.

That being the case, many companies would rather not take such a hit to their profits and instead outright lie to the customers about design flaws and problems then admit guilt. Some will completely ignore the problem because it will take too much money to fix in a timely manner.

-Evil Bob

[AGD]

And they should fix it why? You keep buying the product don't you?

AGD

[Cameo]

Hate to say it but.... I TOLD YOU SO!!!!

SP bad... very bad...
when teaching my son the rules of paint ball number one was "saftey first" the second was "nothing worthwhile comes outta Loyalhanna except for thier beer, and even that is debateable"

~steph

[mark_1791]

And they should fix it why? You keep buying the product don't you?

AGD

Indeed.

[NoForts4Me]

And they should fix it why? You keep buying the product don't you?

AGD

Nice

I think a lot of consumers of Paintball products are like computer and software consumers: you assume when you buy something it isn't going to work completely right, so you upgrade, patch, fix, etc. to get the product working the way you expect it to. After a while, you forget you that you should be paying for a working product, not a broken one.