Air America parts???service???

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  • Muzikman
    Everything AGD
    • Dec 2000
    • 6229

    #61
    Originally posted by booyah
    yeah, but AA's wasnt unwritten. my raptor has boldly stamped on it "LIFETIME WARRANTY"

    nothing implied or unwritten about that.

    Lifetime warranty only implies the lifetime of the company. I figure this is always understood.

    Comment

    • TheTramp
      Registered User
      • Jan 2001
      • 4019

      #62
      Originally posted by Muzikman
      Lifetime warranty only implies the lifetime of the company. I figure this is always understood.
      Of course it is but look at who you're dealing with. I haven't seen a group of people (paintballers) so crazy about getting something for nothing since the last time a group of deadhead came through begging for free cups of water and packets of ketsup at the McDonalds. It can get pretty sad and pathetic down at the proshop let alone on-line where it's only a screen name.
      "Relax. Don't worry. Have a Home Brew."
      -Charlie Papazian

      Feedback: http://www.automags.org/forums/showt...threadid=40134

      Comment

      • booyah
        Registered User
        • May 2001
        • 324

        #63
        You do realize that its not like we are talking about some fly by night operation here. All of us who have Air America equipment, paid good money for it. We werent bargin hunting, we werent looking for a deal. We wanted good quality equipment backed by a quality manufacturer, who happened to be a big name in the industry.

        I think the thing that I am most irked at is how they just went quietly into the night, no one knew what was happening, no press release, no nothing until its all done and gone.

        I guess what you take for crying and begging is folks like me trying to understand what happened, and now what do we do.

        Imagine tomorrow smartparts closes its doors, thats it, gone, they dont answer phones, return emails, anything. Suddenly you have folks who paid good money for their equipment without any where to turn for replacement parts, service, and advice.

        My comment about lifetime warrenty, was in reference to BlackVCG's comment, please dont take it out of context.

        Personally I am persuing another air system to resolve my needs, I dont want to go in on the NPS deal since I have yet to hear of the performance or reliablity of those regulators.
        -------------
        Level 10 68 Automag classic with j&j 10" edge kit, macroline, inteliframe, polished warp left body, dye raptor cradle, and 68 4500 Air America Raptor Rex with slide check quick disconnect warp and Richochet AK

        Comment

        • TheTramp
          Registered User
          • Jan 2001
          • 4019

          #64
          Originally posted by booyah
          I think the thing that I am most irked at is how they just went quietly into the night, no one knew what was happening, no press release, no nothing until its all done and gone.
          Fair enough and I totaly agree with you here. How much trouble would it be to write a short letter of explanation? Not too much I'd say. Even if there were issues you couldn't talk about you could still say something.
          "Relax. Don't worry. Have a Home Brew."
          -Charlie Papazian

          Feedback: http://www.automags.org/forums/showt...threadid=40134

          Comment

          • Muzikman
            Everything AGD
            • Dec 2000
            • 6229

            #65
            I to use AA products. I always have. My first HPA system back around 97 was an AA Apoc (and guess what, I still have it). I have a 2001 Apoc as well. I also have a few Uni Regs too. I am not crying that a company left me high and dry in the event that one of my systems should fail. I am more sad that a company that has been around for such a long time and made great products found that they could not make it in the industry. I am not selfish, I do not look at what I own and go "Oh no, I can't get my stuff fixed for free any more". I think to myself "They must have their reasons for closing and I hope everyone involved with the company the best in what ever they are moving on to".

            I have never had a bad thing to say about AA. They have never given me a reason. I have delt with them for close to 8 years and not once was I ever disapointed in their products or service.


            BTW, the day that Smart Parts closes their doors and never shows their face again can not come quick enough.

            Oh, and if you want to get rid of the crappy AA products you have...you know the ones you HAVE to replace, just let me know.

            Comment

            • LONEWOLFOO1
              Registered User
              • Sep 2003
              • 269

              #66
              Originally posted by TheTramp
              Well, which adjustable reg have you got on there now? Theres a good chance you could sell that and buy a nice screw in and still have some money left over.
              I have a air america raptor rex reg on a 4500psi tank adjustable i was thinking about selling it but i don't want to be liable for any damage it may cause for improper use. i may just give my 65 dollars and see what happens i wanted a screw in anyway.
              BACK IN THE GAME.

              Comment

              • TheTramp
                Registered User
                • Jan 2001
                • 4019

                #67
                I wouldn't worry about it as you are neither the manufacturer or a retailer but with that reg you're probably better off just doing the trade in thing.
                "Relax. Don't worry. Have a Home Brew."
                -Charlie Papazian

                Feedback: http://www.automags.org/forums/showt...threadid=40134

                Comment

                • JJBrookshire
                  Registered User
                  • Oct 2000
                  • 215

                  #68
                  Trade In Reg

                  Just to help with everyone's concerns:
                  The Air America ScrewN systems are made in America of the highest grade materials and are 100% guaranteed (by National Paintball). These regs include patent pending features such as a special fill nipple design to prevent leaks often found with other fill nipples and an overmolded seal on the depressor pin that prevent seal extrusion which is common with other screw in systems. Overall, I've been very impressed with the performance of the regs I've used over the past several months.
                  J.J. Brookshire
                  Director of Business Development
                  National Paintball Supply, Inc.

                  Comment

                  • LONEWOLFOO1
                    Registered User
                    • Sep 2003
                    • 269

                    #69
                    I will trade my in so i will give impressions once i get it back.
                    BACK IN THE GAME.

                    Comment

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