Haven't heard back from you since I sent you 40$ for a rpg viperblade trigger? What's the deal here? No shipping number. No confirmation email. This is getting ridiculous.
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You wont until the item ships, or until Ive exceeded the shipping timeframe I quoted.
Orders ship within 5 business(1 week) days from receipt of payment. That was stated in your invoice e-mail BEFORE you made payment. Your order has an effective payment receipt of 5/31/13, as it was received after the end of business day on 5/30. 5 business days from 5/31 is 6/7, tomorrow. -
Just needed an update. You weren'T answering emails and your pm inbox is full. Communication would have prevented frustrationComment
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Then reply back to my email and say that. C o m m u n I c a t I onComment
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I just refunded your payment Scotty. Thanks for the interest, but Id rather not do business with you.Comment
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Probably the best business move you ever madeComment
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I have more business than I have time right now. With how Ive seen other "dealers" making customers wait 3+ years for their pre-paid stuff while sellling their wares on eBay, my system of having items in stock and being able to ship within 5 days works just fine and has since I started over a decade ago in 2002.Comment
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LOL why do you still do business here? Just because the new guy was impatient and you were to busy to reply to a mail.
Then again I guess no business is better then any business?
WWTD....whatwouldtunado
Scotty post a want to buy thread in the sale forums here or go to bigevilonline.com or contact Tunaman. I am sure you can find a trig to meet your needs.Comment
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The consumer demands it, just that simple. I mean it when I say I have more business than time.
By all means though, anyone who cant wait 5 days please feel free to e-mail Tunaman. [email protected] .Comment
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I have bought multiple items from RogueFactor and all have been high quality and delivered within the time quoted. I can understand being concerned about a seller not returning emails quickly if they are just a standard forum member you don't know much about but with someone like RogueFactor with a well known reputation you can rest assured you are getting what you paid for.Comment
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Beemer. Are you catching the part that the customer did get the rundown in email on how it would work before payment? And that there was still one day left before he should expect to have gotten an email with more info. Me. I'm impatient at times. But I try to make fallow ups in week intervals. Especially when I've been given an email stating up to 5 days. If I expect or want more than that I would state it. But as rogue also pointed out. He did not ask for any special dealings. Just hopped on here. Got the answer he wanted. And STILL complained. Some customers business just isn't worth the headache of dealing with the customer. Once he got the info here it should have been a thank you. Sorry I'm impatient. I don't mean to be a pain. But that wasn't the case.
I'm not trying to bash or defend either party involved. But the deal breaker for me would have been the continued complaints after getting the info I was after.
Also tuna isn't always quick to reply either. These guys have lives. 10 dollars in parts here and there are not footing there bills.Comment
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First off... If you have to state in a thread anywhere "I am not bashing or defending anything" well I hate to break it to you... You are doing both on multiple points here PAL... I on the other hand am not apologizing for any of the following. My history is well known to those who I care to socialize with and respect!!
Regardless on what your personal opinion here is... I will give my two cents just for the $hits and giggles...
No matter who you are or what you business you are in sometimes people need an answer to even the most mundane stupid questions. Sometimes they even need to be told how to wipe their own asses.
Roguefactor should have just softened his granite heart and found his balls out of his woman's purse to break his own 5 day communication and shipping policy in order to actually provide costumer service...
And on that point Why The Fruitcake does it take five days to ship something that we all know can be done in 5 minutes with a print out on USPS.com and dropped off with the mail man the next day. No person in the world has enough business to really put forth such anti costumer archaic policies you are maintaining here. It is a digital age with needy clientele.. Either evolve your policies or you will fold... end of story...
~StevenComment
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