AO Army Jersey Pre-Order

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  • p8ntbal4me
    replied
    I called twice,... never got a call back.

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  • KurtPB
    replied
    Sheesh, reading how this has been going maybe consider someone else next time? Raza?

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  • BTAutoMag
    replied
    OK... So my wife and I just had a talk about this and she asked "when did you pay them" and I said "feb 15" so SHE called them.

    I'm guessing they know my number cause she got through right away with a different number. She talked to Valerie and valerie is... awesome, but she has little pull. valerie was told that we havnt received billz refund and she was like "are you serious" cause she's told him to do it a few times and thought it was done. also apparently said there were a bunch of people calling on this order (you go guys) and everytime you guys do she bumps him to call me and update me... no calls.

    We didnt get ahold of mondo but Valerie told my wife that I will receive an update on monday

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  • Billz804
    replied
    Thanks for the update!

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  • Patron God of Pirates
    replied
    No worries BT. Just glad to get an update. Communication errors happen. Knowing first hand how thorough and enthusiastic you were about this project I'm going to chalk it up to an honest mistake on Animals end. Having worked in the print industry I'm very familiar with the disconnect (adversarial relationship) between sales and production. I also wouldn't be surprised to learn that our jerseys were being bumped by longer, higher margin, runs.

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  • BigEvil
    replied
    Originally posted by BTAutoMag
    also BigEvil has my mag and I owe him a jersey, I'm pretty sure I wont see that until he sees his :rofl:
    I wouldn't do that to ya'... or would I? And at least you didn't run away to Uruguay LMAO!

    Leave a comment:


  • Laku
    replied
    Originally posted by BTAutoMag
    I love you guys, this website is my world and I hate almost being scared to log on sometimes when I have nothing new to report. I am trying, and trying hard.
    Don't be. It's not your fault.

    Leave a comment:


  • BTAutoMag
    replied
    sorry about this guys, Nick thank you for calling him, for some reason I cant seem to talk to him.

    the thing about the custom order was I asked if I could do a couple specific things like changing the colors on the splash and stuff and he kept saying "that's something we can do" and I asked him several times over the course of a few months about making this easier on him when I actually order it and he said that they do stuff like this all the time. communication has always been strong but the resulting actions have not.

    Billz I am still working on your refund, they are aware of it but for some reason have just not given it to me. Ive called them 4 times this week and only talked to someone once but they didnt have info and then no one called back, I have since called back and no one.

    I apologize about not being around a computer alot, I got busy and just am running out of time.

    you guys are important to me but this was spose to be a short sweet 5 month max and it is turning quickly into a "are we serious, its been a year" project

    the gun matt art was the biggest hold up, a member who made a promise and then bailed. pgop is my godsend otherwise I wouldnt even know where we would be right now.

    this whole thing has left a bad taste in my mouth. it's hard to even look at the jersey I have without thinking of all of you who dont have yours... also BigEvil has my mag and I owe him a jersey, I'm pretty sure I wont see that until he sees his :rofl:

    I love you guys, this website is my world and I hate almost being scared to log on sometimes when I have nothing new to report.

    I am trying, and trying hard.

    Leave a comment:


  • dodge3500
    replied
    Yup,thanks man.:-)

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  • SoulCoffin
    replied
    thanks for the big update, nick. appreciate it

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  • Cali_Mag
    replied
    Ya I heard same thing, he said BT had told him he already had collected peoples money and needed to make the print happen. BUT, I am still bummed to hear they said another 2-3 weeks, he told me on the 29th that it would be about the long from then....

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  • El Zilcho
    replied
    Thanks for the update!

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  • Dayspring
    replied
    I just got off the phone with the Animal Customs guy.

    He was super nice & went over the AO Army order with me from front to back. What originally started with 1 color setup with multiple names turned into 50+ unique jersey orders (names, logos, colors). This pushed the work time for an order from 6-12 hours (for a 1 setup order) to almost 6 weeks.

    The service rep that I spoke to said the he tried talking BT out of the unique jersey order, but BT insisted.

    That being said, he said that all of the setup stuff is done - his words were "the hard part/hump is done. Now we're into production (printing/sewing) on all of the remaining items." I asked him what kind of timeline we could be looking at. I understand his being hesitant considering the wait and work that's been done up to this point, so he was very careful to say "don't quote me verbatim, but 2-3 weeks from now."

    I asked him if I could get a progress report as time goes on, and he was very amenable to that. So I'll be talking to him weekly to see where we are in the production process.

    I also asked when the last time BT spoke with them - he THINKS is was a couple days ago. As for why BT's not posting here - you'd have to ask BT.
    Last edited by Dayspring; 06-18-2014, 02:12 PM.

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  • El Zilcho
    replied
    This is starting to be a bit much.

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  • Cali_Mag
    replied
    What's it been, over a month since the "I'm on it" comment?

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