OK, so in the last 2 weeks I've used the three main shipping services; USPS, UPS and FedEx.
USPS:
Package sent, quoted 6-9 days delivery w/ tracking. It arrived in 8 with no problems.
Fedex:
Package sent on the 16th via 7-day delivery service. Tracking works, says delivery scheduled for the 23rd, on the evening of the 23rd the tracking # stops working and no package arrives. I call Fedex, they tell me it's now scheduled for delivery on the 27th and the tracking # still doesn't work! No explaination, no apology. Apparently my package (bound for Massachusetts) is in Tennessee at the moment and has been since the 21st
UPS:
Package sent the 20th, and arrived at the UPS Store/Router 15 minutes from my house on the morning of the 22nd. Apparently I can't go and pick it up at the store, and it's not scheduled to be delivered to my house until the 26th
What the hell? I know the USPS is Federal and that means they're backed pretty well, but UPS and Fedex are fairly well respected and frankly they have pissed me off and perplexed me respectively! I tried to lodge a complaint with Fedex, but I guess the fine print says something about paying $5 extra for faster shipping not being a guarantee of faster shipping! As far as UPS goes, I had another package arrive at the same store on the 23rd that was delivered on the 24th
Anybody have similar stupid experiences?
USPS:
Package sent, quoted 6-9 days delivery w/ tracking. It arrived in 8 with no problems.
Fedex:
Package sent on the 16th via 7-day delivery service. Tracking works, says delivery scheduled for the 23rd, on the evening of the 23rd the tracking # stops working and no package arrives. I call Fedex, they tell me it's now scheduled for delivery on the 27th and the tracking # still doesn't work! No explaination, no apology. Apparently my package (bound for Massachusetts) is in Tennessee at the moment and has been since the 21st
UPS:
Package sent the 20th, and arrived at the UPS Store/Router 15 minutes from my house on the morning of the 22nd. Apparently I can't go and pick it up at the store, and it's not scheduled to be delivered to my house until the 26th
What the hell? I know the USPS is Federal and that means they're backed pretty well, but UPS and Fedex are fairly well respected and frankly they have pissed me off and perplexed me respectively! I tried to lodge a complaint with Fedex, but I guess the fine print says something about paying $5 extra for faster shipping not being a guarantee of faster shipping! As far as UPS goes, I had another package arrive at the same store on the 23rd that was delivered on the 24th
Anybody have similar stupid experiences?



Comment