you know what pisses me off?

[skife]

Every tech I have is salary - I don't like flat rate - I have found in the past it causes to much arguing between techs about cherry picking and a drop in quality. An oil change takes about 10-15 minutes to do (I bill out two tenths of an hour). However, if you count from the time I talk to a tech about doing it, to washing his hands, to doing the oil change and inspection, and then to getting back to the job he was on it costs me at least 20 minutes and normally half an hour of productivity.

at goodyear hi-tech we used to do oilchanges on budget's rental cars in 8 minutes, from the time getting it on the lift to the time it pulls out of the garage.


but that is all they got too, well, and the washer fluid filled.

[ManInBlack]

Which engine was in your car to begin with?

[teufelhunden]

Every tech I have is salary - I don't like flat rate - I have found in the past it causes to much arguing between techs about cherry picking and a drop in quality. An oil change takes about 10-15 minutes to do (I bill out two tenths of an hour). However, if you count from the time I talk to a tech about doing it, to washing his hands, to doing the oil change and inspection, and then to getting back to the job he was on it costs me at least 20 minutes and normally half an hour of productivity.

Just start billing in 1/4 hours like my firm does

Oh, was on the phone with you for 6 minutes? Pay me for 15, thanks!