I Hate The Human Race!!!

**PyRo** · 11-14-2003, 01:56 AM

People suck

I liked my old job, if someone cursed at your or somthing you were encouraged to do it back

**sps16** · 11-14-2003, 02:05 AM

that sucks bro, what a crappy day. i can't believe that girl slapped you for just asking her if she needed help. If you want to get out some of that anger listen to In Flames

**Spleen** · 11-14-2003, 02:06 AM

pyro, what job was that?

i had the same shis happen to my hands from work. it sucks.

**davidb** · 11-14-2003, 02:12 AM

Trevor, is that same thing happening to anybody else's hands?

I feel for you, man. Maybe that girl was having that same kind of day, huh?

**trevorjk** · 11-14-2003, 02:30 AM

yeah its happening to this kid named justin but not as bad even the one of the trainee managers thought my hands looked gross imma try and get pics of my hands tomorrow cuase there that bad.

na no in flames for me dead poetic is hitting the spot right now

and i sure hope i see that girl again i wanna know why she slapped me that caught me completely off gaurd

**Miscue** · 11-14-2003, 02:34 AM

Welcome to retail and catering to the masses.

I was surprised by this as well when I first encountered it. It happens A LOT. I never got used to it, but realize that you're not doing anything wrong.

Just wait until they threaten bodily harm upon you.

If you have to deal with money and returns and stuff... it happens. I used to get threatened all the time when I would not refund stuff over the due date, or replace stuff they destroyed. If I do, it comes out of my commission check.

They will come in drunk and obnoxious. They will come jacked on drugs... no joke. These people have problems. They take it out on you.

I had to call the cops a few times, once because one of their civilian workers threatened to ticket me if I didn't give him a discount... flashing me his security badge which I knew wasn't a cop badge. Went to their internal affairs to get interviewed... he eventually got fired.

If you see someone steal something... let them. Report it to security and do not confront the person.

Unfortunately, you'll have to expect more of the same while working somewhere... where the masses are allowed in. If you are young, they will do this to you more often. They will treat you like an idiot, call you an idiot, try to get you in trouble. Gotta learn to ignore it... but it's hard. You have to understand what the "general population" actually is... how stupid they are... and how dumb average and lower IQ really is. These are people off the streets... gotta remember that, cuz it's true. Worthless people who are just leeches.

You will want to kill people eventually, and you won't be as eager to help people. Also, if a customer is being abusive to you... you don't have to deal with them.

If they are pissed off at you for whatever crack-head reason, they will also be pissed off when they talk to manager or whatever... and won't help their case. If your manager is an ***, he might punish you for what these crackheads claim that you did. I used to piss off customers on purpose, and send them fuming to the asshat manager... ALL the time... then I'd step outside and do my disappearing trick. He finally caught on to it...

LEARN THE DISAPPEARING TRICK! :P Very useful.

I've walked away right as they were squaking lots of times. Or... I'd tell them I'd get right on whatever demand they had, walk across the street, bring back food, and ask them, "You're still here? Wow!" If you think this is bad to do, just wait until you've worked there longer. Short of killing customers, what you do to them ain't bad considering circumstances.

Just don't get in trouble... and make friends with people who can get you in trouble, even if you don't like them.

Another thing you'll learn is that these customers try to provoke a response from you, they get their kicks by going to stores and pestering employees. Remember: They've done this before to many other people and have a certain reaction that they expect... they get off on this. Don't give it to them. Throw them a curve ball.

Speaking of killing customers, one of my co-workers flipped out one day cuz a customer was calling him a liar. He chased the customer with a big piece of foam that he swung around saying... "I'll KILL you! I'll KILL you MFer!" No joke. Some people crack and go wacky one day cuz of these freakin people. Normally I did ok, but when you get one crack head after another... about the third one in quick succession is when I could snap.

I HATE name badges cuz people get obnoxious with your name. Also, they know who to complain about. I used to have a thing to clip on a regional manager's name on my badge... so they would complain using his name. Also, they would describe person as young Asian guy which we both were.

I didn't like that manager anyway. A lot of employees would use bogus names so when people reported us to corporate, nobody in corporate knew who it was... those idiots would go by what customers had to say, which 99.5% was some made up story that just tried to get people in trouble for some crackhead reason. They would deduct from your commission and bonuses and stuff...

It is very beneficial for you to learn how shady people are. You will develop means to detect them, and deal with them. It will help you later in life... trust me.

There is a TON of crap you will have to deal with. Welcome to the real world. It doesn't stop here. There will be crackheads everywhere you work, learn to handle them now... it's a useful skill.

And remember... there's a small percentage of the human race that are not worthless pieces of crap. You will just have to deal with the rest more often.

**trevorjk** · 11-14-2003, 02:43 AM

and send them fuming to the asshat manager...

how comes i cant say that word now

anyways i realize people are dumb i feal my self dumbening everytime i step foot in the store whether just to shop or not its that bad up here in wisconsin

usually the days are nice and easy only 1 or 2 pricks i have to deal with and i always throw the curveball im good at that

but today they were out to get me

well i just got done playing about an hours worth of counterstrike so im fealing better read over my first post realized how bad i type when im not thinking haha anyways i miscue i know lots of the tricks my favorite is to say hold on let me go get the manager and just never come back or get anyone i guess being a receiving associate meaning im in the back all the time and im usually not wearing my vest i get away with alot of stuff but like i said today the world was after me

**MantisMag** · 11-14-2003, 03:58 AM

WELCOME TO RETAIL!!!

ditto everything that miscue said minus the bit about commission. what's that? as a retail worker you are expected to know all and see all, have power over space and time, and be completely subservient to total idiots. and holiday season is coming up. lucky you!

here's a few of the most common things i had to deal with.
sam's club - member sees me (i work in computers and office supplies) walks past the three huge aisles full of candy and asks me where the candy aisle is.

whenever anything isn't on the shelves they ask if there's any in the backroom. this is a warehouse store. there is no backroom.

whenever asked to do something impossible and telling them i can't they always want to speak to the manager. the best one was trying to get an item we don't carry that is no longer being manufactured.

target - why isn't the item in stock? it was in the ad! how could you advertise it if you don't have any! (for some reason this always made people extremely angry. as if i or my store had anything to do with the ad.)

people don't like being made to feel like idiots. so if you have to explain something to them try not to make it sound obvious. if it's complicated then it's ok that they didn't know it. if they're not made to feel stupid they won't get mad and take it out on you. example: try explaining the fact that headphone jacks come in two sizes to someone. they had previously bought a pair of headphones and they didn't fit. (i have my suspicions about that) so trying to be helpful i tell him to buy one that comes with an adapter. that way it'll definitely work. so i give them to him and send him on his way. he comes back 15 mins later screaming "YOU TOLD ME THESE WOULD FIT! THEY DIDN'T! RAAAAAARGH!" "sir may i see the headphones? thank you. now i told you these had an adapter." at which point i pull the adapter off. he snatches it and goes "NICE ATTITUDE!" storms off. he had interrupted me in the middle of helping two nice old ladies decide on a boombox for a little girl. i turn to them and shrug. you just can't help some people.

**trevorjk** · 11-14-2003, 04:07 AM

yeah its really bad when we get a blitz item or for people that dont work retail thats an item that only so much of are given to the store say 10 xboxs that will be sold for 140$ the day after thanksgiving and then when the item is gone they always want a rain check and they never understand no matter how much you try to explain to them that only so many of that item could be sold and that the blitz item is only used like that to get you into the store and spend money on other products

oh well i feel much better now. now only if i could get some sleep

**trevorjk** · 11-14-2003, 04:08 AM

oh and by the way try saying you hate the human race in front of alot of people lol it always turns heads

**Albinonewt** · 11-14-2003, 06:07 AM

Wear gloves and learn to bite your tongue. People are rude and condescending to service people, that's just the way it is. They shouldn't be, but they are. You've just got to learn to not let it bother you.

The slapping thing is out of line though. I've rarely heard of any customer actually hitting an employee.

**Python14** · 11-14-2003, 06:26 AM

Retail jobs suck...period. I worked a few weeks at a local FoodLion. Big mistake. First of all, in order to request specific days off, you had to put in a notice a month before hand. Well, being a highschool student, in May(Prom, Exams, AP exams, etc)...I had to do quite a few things spur of the moment. Well, I put in a notice that I would not be able to come in like 4 days one week(AP reviews scheduled after school). Well, my stupid manager schedules me for all 4 days(from 3-8 btw) and I talk to her that afternoon. Apparently, when I put in these requests, they hold no baring on anything. Well, I tell her "Don't plan on letting other people leave early those 4 days, because I'm not coming in" She thinks I'm bluffing. I don't come in ofcourse(lets see, $24 or a 5 on the AP History, your choice). When I come in that saturday to pick up some cereal(not while I'm working mind you), she comes up to me and "demands" that I explain myself. I do and she responds with "I didn't take the AP exams and went to work instead. Whose the manager here now?" It became official, My manager was ridiculous. I put in my two week notice at that moment and went to the Prom that evening/night/next morning.

Moral of the story: Life is to short to waste working a job you hate. If you have talents or abilities, use them to your advantage.

Second moral of the story: Food service jobs, chain retail jobs, jobs that you have to lower yourself to, suck.

**Yamz** · 11-14-2003, 06:44 AM

This post almost makes me want to tell my 2 year long story... Dont worry I wouldnt want to put people to sleep... here is a line my cousin told me when he worked at wal-mart durring christmas "as i walk through the vally of the shadow of shoping ailes(sp?), i shal fear no customer." and if that doesnt work pull a half baked i quit scene and get a better jod

**dansim** · 11-14-2003, 06:57 AM

i would have slapped the hoe back...serirous;y thats not even a joke

I Hate The Human Race!!!

I Hate The Human Race!!!

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