@home cable

[nutz]

this sux. my cable is officially down. been like this for all day.. i am now on 56k but at least i have AO avalible. who else has @home and is stuck on their 56k today?? god i hate this slowness!!!!!!!!!!!!!!!!!!!!!!!!

[bond1313]

Hey, I gues I am licky my cable has been working fine just a little slow, and if it does go down I am screwed I have no other modem.

[Cha0tic]

i have a call into comcast for @home cable.....

[bornl33t]

mine was down for a bit today too...

[ThePatriot]

Mine was all freezing up before when i was playing counter strike but its ok now..i have Adelphia...dont kno what you have

[irbodden]

You guys dont understand, the company that acctually provided ATT @home went bankrupt, so now they have to get their own servers up and running to handle their internet users. Its pretty shotty service, and they said they are "really sorry, and you get 2 free days for every 1 day of the service down." We won't be on cable for atleast a week or two.

[nutz]

we got a message from them saying that they would call us within 2-7 days about when the cable would come back up!!!
god this sucks. its so slow to look at pb stuff now, but at least i have 56k other wise id be screwed even more

[irbodden]

That message is BS, we will be lucky if its back up within 2 weeks. ATT SUCKS

[udtseal]

wow im lucky lucky lucky. no service interuptions yet, its actually a little faster! been pinging 40's on Return To Castle Wolfenstien! Oh i love that game. best game ever made. sorry to hear about others losing service though. I sure hope i dont join you...

[FooTemps]

Ah, I'm finally back online. My cable went down yesterday and I didn't have any backup accounts for internet...

[nutz]

3rd day.. i realized today that it was not has bad as i think... even though i still have no cable, i still have a reasonably fast 56k and im getting used to it.. but still i say plz mr.cable wont u come back!!!!!!!!!

[BOOT]

Here is a little info I came across. 4.1 million people out of service. I couldn't imagine how many people still have service that's out. I would hate to work in the customer service dept. right now.

http://www.zdnet.com/zdnn/stories/news/0,4586,5100213,00.html?chkpt=zdnnp1tp01

http://siliconvalley.internet.com/news/article/0,2198,3531_932181,00.html

FYI.

Later

[bond1313]

Just got a letter from comcast I hope they do what they say.

Dear Comcast @Home Customer,

I am pleased to announce that Comcast has reached an agreement with Excite@Home, pending approval from the Bankruptcy Court, that provides you with uninterrupted high-speed Internet service. Comcast's first priority is to provide you with reliable and high-quality service. This agreement also will ensure a smooth transition from your current service to an improved, all-Comcast managed Internet service in the weeks ahead.

Comcast High-Speed Internet will provide you with the high-speed, always-on connection you've come to enjoy. This new Comcast service also will offer improved reliability, customer support and features, such as "e-mail from anywhere" with web-based e-mail and an innovative storage solution for MP3s and photos.

We will provide you with notification and instructions on how to convert your account to Comcast High-Speed Internet before we introduce service in your area. In addition, Comcast will continue to provide you with regular updates on our toll-free hotline at 1-888-433-6963 and on our website at http://www.comcastonline.com/info.htm.

Having this agreement in place is an important piece to ensuring a smooth transition to Comcast High-Speed Internet. We appreciate your loyalty as a customer and apologize for any inconvenience you have been caused in the last week. We will continue to aggressively strive to provide you the best high-speed Internet service and support possible. Thank you for choosing Comcast.

Sincerely,


David Juliano
Senior Vice President, Comcast Online Communications

[Shaft]

ATT is lame. If they left us with the MediaOne servers, we'd still be up and running. I had to suffer two or three days of downtime because of that cross over.

I have a feeling that I won't have cable modem service for awhile.
Supposedly, they are giving dial up service to those that need it.

[Shaft]

I'm back up and running!!! That didn't hurt much at all.

I take that back. I'm working, but seem to be on some terribly limited limp mode. Most sites aren't working for me.