computer emergincy!

[Sunshine]

We apologize for the inconvience, but Windows did not start successfully. A recent hardwere or softwere change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked

If a previous startup attempt was interrupted dut to a power failuer or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normaly.


Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Comfiguration (your most recent settings that worked)

Start Windows Normaly


please help me,
sunshine

[Miscue]

This is an emergency?

Start Windows Normally

[Sunshine]

it goes to another screne...im typing it now

i only said emergincy to get attention

[Sunshine]

A problem has been detected and Windows has been shut down to protect damage to your computer.

UNMOUNTABLE_BOOT_VOLUME

If this is the first time you've seen this stop error screne, restart your computer. If this screne appears agin, follow these steps:

Check to make sure any new hardwere or softwere is proporly instaled. If this is a new instalation, ask your hardwere or softwere manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly instaled hardwere or softwere. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:
***STIOP: 0x000000ED (Ox81295E30, 0xC0000006, 0x00000000, 0x00000000)

[Sunshine]

I am completly computer illiterat.
after the second screne comes up i turn off the computer and the first one comes up, but no matter which option i choose it goes to the second page. F8 dose nothing.

[Navilin]

reinstall windows.

[Sunshine]

would i have to buy it or did a copy come with my computer?

[Navilin]

Your comp came with it installd oh....hmmm I think youd probly have to buy it.Talk to the place you bought it from...where you buy it?

[Sunshine]

best buy, Windows XP came installed

[PolishSausage]

Maybe you're computer couldn't handle all your spelling mistakes and killed itself?


Actually, sounds like a form of the Love-San or Basher Virus. Best bet, sad to say, is a complete wipe and reinstall of windows.

[Navilin]

Ya.Also you could check with best buy on it how long ago did you buy it?You could probly get them to reinstall windows.

[Sunshine]

i bought it a long time ago. they prob won't do anything.

hey i can spell just as good as... who am i kidding i cant spell worth parc

is re-installing windows easy? do i just slip in the cd and go from there?

[xmetal2001]

I dont think u have to reinstall windows...one sec...I think i've fixed this problem on a friends comp.

update:
Okay Here ya go, try this command: chkdsk /f
try it from the command line if that doesn't work put in your windows cd and open up the recovery console.

The wonders of google.

[PyRo]

I'm 80% sure you can fix that without reinstalling windows, how i'm not really sure. If you bought a computer from bestbuy it should come with a copy of windows. The disk probably says system restore or somthing on it. It most likely won't say windows on it, rather the name of the company your computer is made by (compaq, HP, etc).

[Sunshine]

what is the command line?
i don't have a windows cd.
if i buy one all i have to do is turn it on and put it in?