falconguy- it's norton 2003 and i keep it always up-to-date
devildog- NO
sparq- this IS a new system...very new...maybe it's a weird XP glitch..?
tobz- "When you scan the machine for updates, and then click on one of the active links in the left pane, the installation process does not complete" doesn't describe my problem exactly. my problem is more that the scan itself doesn't work, not the install. i tried the firewall thing though, and it didn't work. i'm gonna try the other solutions next...if you can find a more accurate solution that'd be great..i appreciate your help!
devildog- NO
sparq- this IS a new system...very new...maybe it's a weird XP glitch..?
tobz- "When you scan the machine for updates, and then click on one of the active links in the left pane, the installation process does not complete" doesn't describe my problem exactly. my problem is more that the scan itself doesn't work, not the install. i tried the firewall thing though, and it didn't work. i'm gonna try the other solutions next...if you can find a more accurate solution that'd be great..i appreciate your help!

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