Problem with my router!

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  • Jeremizzle
    >_<
    • Oct 2003
    • 309

    #1

    Problem with my router!

    Every once in a while my router wildly disconnects from the internet for no reason that i can find. Then to get the internet back, i go in qand play with the settings that dont matter if you change them, such as dmz, and the internet comes back! even if i disable dmz again. Then, later it disconnects again. This is what it shows under router status when it disconnects




    I have a netgearWGT624v2 router and Bellsouth Fast Accessess DSL (PPPoE)
    I'd appreciate the help if anyone could help me stop it disconnecting from the internet.
  • fire1811
    Firefighter
    • Nov 2002
    • 4930

    #2


    try going to there and what is you downstream Signal to noise ratio, powerlevel

    and also what is you power level upstream.

    and is this cable?
    "The Few Who Do Are The Envy Of The Many Who Only Stand And Watch"

    Alway Remember *343*

    Si vis pacem, para bellum

    Comment

    • SeeK
      NCC1701-A
      • Sep 2002
      • 464

      #3
      Originally posted by Jeremizzle
      Every once in a while my router wildly disconnects from the internet for no reason that i can find. Then to get the internet back, i go in qand play with the settings that dont matter if you change them, such as dmz, and the internet comes back! even if i disable dmz again. Then, later it disconnects again. This is what it shows under router status when it disconnects




      I have a netgearWGT624v2 router and Bellsouth Fast Accessess DSL (PPPoE)
      I'd appreciate the help if anyone could help me stop it disconnecting from the internet.
      fire1811: DSL

      It sounds like they reintroduced a bug that was fixed in the previous firmware. http://kbserver.netgear.com/products...c/WGT624v2.asp

      You could try to flash it back to a previous version to see if it helps.
      Also check out www.dslreports.com
      Forest Gump of paintball

      Comment

      • fire1811
        Firefighter
        • Nov 2002
        • 4930

        #4
        oh i see DSL now missed it on bottom
        "The Few Who Do Are The Envy Of The Many Who Only Stand And Watch"

        Alway Remember *343*

        Si vis pacem, para bellum

        Comment

        • temps
          starcraft?
          • Aug 2002
          • 546

          #5
          The reason your internet comes back when you change a setting is because when it changes a setting the router resets itself. I have no idea why your internet goes out in the first place though.

          Comment

          • brianlojeck
            Registered User
            • Aug 2003
            • 484

            #6
            get an inexpensive (<5minute runtime) APC UPS for your router and your (if you use one) external wireless links (assuming you don't use an internal wireless card).

            these routers are very sensitive to "dirty" power, and computers put out some of the dirtiest power around due to their switching power supplies.

            the UPS's will run you about $40 each, but will do wonders. There are cheaper UPS's, but I've found (my opinion here) that they don't work as well, and generally do not have the same quality transformer and do not switch to battery power as cleanly or quickly as an APC.

            and remember, power strips and "surge protectors" are worthless.

            the other poster was correct, changing a random setting fixes the problem because the router resets itself, unplugging would do the same thing.

            I have to reboot my 802.11b network about once every 6 weeks for some odd reason, but it's not enough of a problem to go and fix. It occured MUCH more often before I put in the UPS's...
            Brian Lojeck, [email protected]
            Webmaster: http://www.WhatBrianThinksAboutLasVegas.com
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            • Jeremizzle
              >_<
              • Oct 2003
              • 309

              #7
              Originally posted by brianlojeck
              get an inexpensive (<5minute runtime) APC UPS for your router and your (if you use one) external wireless links (assuming you don't use an internal wireless card).

              these routers are very sensitive to "dirty" power, and computers put out some of the dirtiest power around due to their switching power supplies.

              the UPS's will run you about $40 each, but will do wonders. There are cheaper UPS's, but I've found (my opinion here) that they don't work as well, and generally do not have the same quality transformer and do not switch to battery power as cleanly or quickly as an APC.

              and remember, power strips and "surge protectors" are worthless.

              the other poster was correct, changing a random setting fixes the problem because the router resets itself, unplugging would do the same thing.

              I have to reboot my 802.11b network about once every 6 weeks for some odd reason, but it's not enough of a problem to go and fix. It occured MUCH more often before I put in the UPS's...

              Hmm, thats strange. My friend has Fast Access DSl too, and he uses both cat 5 and wireless a in his house. Why would it never go out on his?

              Comment

              • brianlojeck
                Registered User
                • Aug 2003
                • 484

                #8
                Originally posted by Jeremizzle
                Hmm, thats strange. My friend has Fast Access DSl too, and he uses both cat 5 and wireless a in his house. Why would it never go out on his?
                1: some buildings have cleaner power then others

                2: some routers are more resistant to bad power then others (there's a reason a Cisco Pix costs $1000+, and a Cisco/Linksys WAP11 costs $70)

                3: I've never used it, but from what I've heard 802.11A is vastly more rock-stable then b,c,g, mega-g, ultra-g, etc...

                4: I could be wrong. ;-)
                Brian Lojeck, [email protected]
                Webmaster: http://www.WhatBrianThinksAboutLasVegas.com
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                • Jeremizzle
                  >_<
                  • Oct 2003
                  • 309

                  #9
                  Originally posted by SeeK
                  fire1811: DSL

                  It sounds like they reintroduced a bug that was fixed in the previous firmware. http://kbserver.netgear.com/products...c/WGT624v2.asp

                  You could try to flash it back to a previous version to see if it helps.
                  Also check out www.dslreports.com

                  Which firmware version do i need to downgrade to?

                  And heres a picture of the basic settings, is everything set up right in there?

                  Comment

                  • Jeremizzle
                    >_<
                    • Oct 2003
                    • 309

                    #10
                    Originally posted by brianlojeck
                    1: some buildings have cleaner power then others

                    2: some routers are more resistant to bad power then others (there's a reason a Cisco Pix costs $1000+, and a Cisco/Linksys WAP11 costs $70)

                    3: I've never used it, but from what I've heard 802.11A is vastly more rock-stable then b,c,g, mega-g, ultra-g, etc...

                    4: I could be wrong. ;-)
                    He lives right down the street, he has a netgear router similar to mine, just with wireless a, and he uses wired on his some comps too, and neither wireless or wired go out?

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                    • Jeremizzle
                      >_<
                      • Oct 2003
                      • 309

                      #11

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                      • brianlojeck
                        Registered User
                        • Aug 2003
                        • 484

                        #12
                        Originally posted by Jeremizzle
                        I found this at microsoft.com
                        I wouldn't worry about it. If you have a linksys router, you most likely are not sending any PPPOE packets from your computer. That will be done by the router.

                        also, a problem with PPPOE would show up as an inability to access the network at all, due to authentication errors, not a transient failure of the system.

                        also, packet sizes and the like are pretty well standardized on the Internet. As scary as this article sounds, they aren't really describing any problem with XP, as much as explaining how stuff works. The changes would be for non-standard environments.
                        Brian Lojeck, [email protected]
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                        • brianlojeck
                          Registered User
                          • Aug 2003
                          • 484

                          #13
                          Originally posted by Jeremizzle
                          He lives right down the street, he has a netgear router similar to mine, just with wireless a, and he uses wired on his some comps too, and neither wireless or wired go out?
                          like I said, maybe i'm wrong, maybe he's got cleaner power at his house, maybe he's got a sturdier router, or maybe 802.11a is really as stable as I've heard.

                          try taking your router to his house, see if it still causes problems.

                          -or-

                          if you have a cordless phone, during a network failure, see if you hear all sorts of beeping/whistling interference on the phone. they can often interfere with an 802 wireless network if not set up right.
                          Brian Lojeck, [email protected]
                          Webmaster: http://www.WhatBrianThinksAboutLasVegas.com
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                          • Jeremizzle
                            >_<
                            • Oct 2003
                            • 309

                            #14
                            poop

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                            • Jeremizzle
                              >_<
                              • Oct 2003
                              • 309

                              #15
                              Originally posted by brianlojeck
                              like I said, maybe i'm wrong, maybe he's got cleaner power at his house, maybe he's got a sturdier router, or maybe 802.11a is really as stable as I've heard.

                              try taking your router to his house, see if it still causes problems.

                              -or-

                              if you have a cordless phone, during a network failure, see if you hear all sorts of beeping/whistling interference on the phone. they can often interfere with an 802 wireless network if not set up right.
                              Theres never a problem with my phone or anything, this seems to be strictly on the router, theres nothing wrong with the internet connection or anything, because i can always direct connect to it fine.

                              Plus this only happens every couple of days, its not that serious or anything, but it gets a little annoying after a messing with the router every other day.

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