In Desperate Need Of A Compter Tech!!!!!

[Soopa Villain17]

ok well my gf was on one of my pc's the other day andall of asudden the screen turned a transparent blue then green then shutoff , so i check it all over and turned it bacvk on, it goes threw the load up orcces and when the windows screen comes up it gets half way threw and then the screen goes black and all the led lights go out , ut the cpu is still on when i press the disc drive button it opens , but nothing is on the moniter, any ideas im pissed i have 2 much important stuff on it to get it redone

[Eagle]

sounds a littlebit like a virus. I'd get the latest version of Nortons and but the dik in at start up, see if that gets it done.

[Soopa Villain17]

i have the latest version of norton , but it doesntgo past the windows 2000 start up screen wherethe little greenbars load up, it goes halfway threwandlikeeverything shuts off but itsstillon with nothing on the screen , when it goes offthe screensays "no sync" and goes blanck

[MarkM]

A couple of things to try when you get this error you have a display saying No Sync and a colour bar/test card thing? If so then your graphics card or cable is at fault. Remove both and refit and make sure the screws holding the cable to the graphics card are tight...favourite place to look is the connection to the card, if you have a removable monitor cable then check both ends are secure but remove and refit to be sure. failing all this borrow another monitor it isn't the PC as such, you will probably get a few error messages when you eventually get this to work as you will have incorrectly shutdown the PC.

[Soopa Villain17]

what cable could be lose ? i tightendthe ones to the monitor , and i have no clue about what a video card is , any more help ? thans alot forthe help so far

[MarkM]

The cable from your monitor connects to a socket on the back of your pc...this socket is the graphics card, you may have an intergrated graphics card so that when you open the case you will only see the socket, if not then the card you see you have to remove and refit where it is located. All the cables on the monotor cable need to be taken off and refitted not wiggled and pulled and thought to be ok.

You say you have more than one pc...must have as you are reading this..swap the monitors, bet it works and if it doesn't then you know the graphics card is at fault.

[Soopa Villain17]

ok ill try that , do the graphics cards ever break ? ifso how much is a new one,and yes im fortunate to have to of my own pcs in my room lol, but it sucks cuz the one that broke is the newest and most expensive and the soundcard already blew or something

[Soopa Villain17]

well i tryed it in safe mode and well im on it right now so everything worksin safe mode , but wut do i need to do to repair the graphix card ? thanks for the help

[Miscue]

well i tryed it in safe mode and well im on it right now so everything worksin safe mode , but wut do i need to do to repair the graphix card ? thanks for the help

Just because you are not getting video does not mean that there is a problem with your vid card or monitor... often it's a Windows issue and your monitor turning off is a side effect/symptom. Booting into safe mode, was a good idea. You still have not eliminated a possible hardware problem, but for it to get this far makes it less likely.

I do not have a magic bullet suggestion for you... fixing these sorts of problems requires troubleshooting.

However... might want to try this:
run this at command prompt: sfc.exe /scannow
This is a system file checker. If you run this, you should reinstall SP4 and your hotfixes.

Another thing you can do is to boot off your Win2K CD and do a system restore... but if I remember correctly it's similar to sfc.exe

Try removing your vid card and monitor from device manager. Let it boot back up and redetect. Have your vid driver handy.

These are steps of a troubleshooting process - may not solve anything but is going in the right direction.

[Glickman]

sounds like a driver conflict. install any hardware or update windows lately? try booting into safe and reflashing conflicting drivers

[Soopa Villain17]

well thanks for the help but im a little dumb and dont really understand all the stuff about computors , so ill just leave it on in safe mode untill i figure everything out , thanks

[MarkM]

Miscue is correct, it could well be a driver conflict caused by a recent update or installation of some kind of software or even spyware that isn't being picked up by scan. As you have it in Safe Mode (interesting that you say you know nothing about pc's but managed to find Safe Mode) reboot the pc, it will default to normal mode and the graphics should be back to normal.
If of course it continues to play up then you will need to follow the steps Miscue laid out.
Was this working in Safe Mode after a monitor swap or cable refitting?
I had this happen with another pc, it was constantly dropping the monitor but this was purely a connection issue, the user had tried to reconnect by themselves and managed to break one of the pins so it was trying to make contact with half of the pins (some aren't actually used anyway) to make the connection as the holes had been made oval...ended up with a new graphics card. I wasn't aware of the broken pin until I lost my temper with the PC and dragged it out from the PC table/stand to look at the cable connection as all of the cables were intertwinned with each other so I figured the weight of the other cables was breaking the connection...I was half right but it was user damage that sealed the deal and user lazyness with the cabling that had caused the problem to first show up.