Ok, im having a fedback problem with ebay and was just checking in to see if anyone else has had this problem.
I bought an item on the 9th of February and payment cleared by the 14th. I waited 2 weeks and when the item still hadnt arrived i sent a message to the seller. I didnt get any response so i sent another message a few days later. The seller responded saying he had now sent the item (2 weeks after payment had cleared). I was fine with that so i asked him to leave me feedback. He refused and said he doesnt leave feedback until he recieves feedback. I told him that i held up my end of the contract when i payed for the item after the auction ended and i want my positive feedback for doing so. On top of that he now changed his story and claims the post office didnt send out some of his items. He offered me a refund or to have the items sent back out. I promptly accepted the refund.
This is where im getting frusterated. He will not leave me feedback until i leave him some because he knows hes going to get negative feedback from me. This clearly breaks Ebay rules since hes using feedback as leverage and any feedback he leaves in reponse will be retaliatory. However, ive been told and have read Ebay will hardly ever remove feedback even when its not legitimate. Ebay does not in any way regulate feedback unless its unlawful according to their guidelines.
So that brings me to my questions. Has anyone else been in this position and if so what did you do?
I was told by my dad (an Ebay Powerseller with over 3000 100% positive feedback) that theres really nothing i can do exceot just not leave feedback. I dont see how that can be right since he is (i believe) violating Ebay rules (the seller).
Any help would be great. Thanks
I bought an item on the 9th of February and payment cleared by the 14th. I waited 2 weeks and when the item still hadnt arrived i sent a message to the seller. I didnt get any response so i sent another message a few days later. The seller responded saying he had now sent the item (2 weeks after payment had cleared). I was fine with that so i asked him to leave me feedback. He refused and said he doesnt leave feedback until he recieves feedback. I told him that i held up my end of the contract when i payed for the item after the auction ended and i want my positive feedback for doing so. On top of that he now changed his story and claims the post office didnt send out some of his items. He offered me a refund or to have the items sent back out. I promptly accepted the refund.
This is where im getting frusterated. He will not leave me feedback until i leave him some because he knows hes going to get negative feedback from me. This clearly breaks Ebay rules since hes using feedback as leverage and any feedback he leaves in reponse will be retaliatory. However, ive been told and have read Ebay will hardly ever remove feedback even when its not legitimate. Ebay does not in any way regulate feedback unless its unlawful according to their guidelines.
So that brings me to my questions. Has anyone else been in this position and if so what did you do?
I was told by my dad (an Ebay Powerseller with over 3000 100% positive feedback) that theres really nothing i can do exceot just not leave feedback. I dont see how that can be right since he is (i believe) violating Ebay rules (the seller).
Any help would be great. Thanks
Comment