Disgusted with Pro-Team

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  • Russ
    Senior Membrane
    • Jul 2001
    • 1935

    #1

    Disgusted with Pro-Team

    The saga of my Micro E-Mag just took a turn for the worse. On 7-23 I sent it back to PTP because it would not fire in E mode (solenoid clicks, doesn't release the sear) I finally got it back today (8-13). Shot first hopper of paint through it, all is OK, second hopper, chop a couple balls (PMI Premiun's) and it begins to NOT FIRE in E mode (same problem, different day). I can't express to you all how upset I am. I really wan't this gun to work, but now I'm left with having to send it back to PTP, and they obviously don't know how to fix it! I will give them an earful in the morning!

    Russ, in posession of $1,124 worth of beautifully annodized JUNK!
  • Russ
    Senior Membrane
    • Jul 2001
    • 1935

    #2
    Last edited by Russ; 11-22-2001, 09:38 PM.

    Comment

    • Load SM5
      Scruffy Administrator

      • Oct 2000
      • 6772

      #3
      Or get an E-mag? They're even cheaper.

      [This message has been edited by Load SM5 (edited 08-13-2001).]


      Moorewatch

      If you read this, thank a teacher.
      If you read this in English, thank a soldier.

      Comment

      • Russ
        Senior Membrane
        • Jul 2001
        • 1935

        #4
        An AGD E-Mag is still an option, but first I gotta get my money back from PTP. I hope that's not too much of a hassle.

        ------------------
        Micro E-Mag in Wild Tiger ~ Conquest 88/4500 ~ PTP Warp Feed
        Spyder TL+ ~ LP ~ eLCD ~ AGD Flatline ~ Warp Feed
        TL+ ~ a few mods
        Bob Long Millennium
        ICD ThunderCat

        Comment

        • Automag ReTro
          Down by the river
          • May 2001
          • 405

          #5
          Stick with AGD, just get the E-mag instead of the E-micro. Who knows what they do to them over at PTP. Don't get an Angel. Nothing wrong with them, but in my opinon, and others, the E-mag is much better.
          No gun

          Comment

          • RoadDawg
            Degeneration X is back
            • May 2001
            • 4023

            #6
            As far as I can tell PTP just throughs the AGD Internals in an aluminum more compact frame that accepts cocker barrels. Tough break man. I would just go for a AGD E-mag. It is cheaper and probably better quality. Just my 2 cents.

            Nick
            Sorry, I'm old

            Comment

            • Russ
              Senior Membrane
              • Jul 2001
              • 1935

              #7
              Well I called Pro-Team today. They want to take another look at the gun. It seems to me that when the solenoid heats up a bit (say, after 300 or so shots) it becomes too weak to pull the sear down. The sear also seems to bind up in the body, as if there is a mis-alignment problem. I'll ship it back to them again tommorrow. The tech Earl says he will try another trigger frame to see if that helps. I wish he'd done that the first time. So the saga continues...

              ------------------
              Micro E-Mag in Wild Tiger ~ Conquest 88/4500 ~ PTP Warp Feed
              Spyder TL+ ~ LP ~ eLCD ~ AGD Flatline ~ Warp Feed
              TL+ ~ a few mods
              Bob Long Millennium
              ICD ThunderCat

              Comment

              • Tbone
                hmm
                • Jul 2001
                • 527

                #8
                Good luck with that, keep us updated.
                me

                "You can only hide your lack of game with your Rate of Fire for so long." - RobAGD

                Comment

                • Russ
                  Senior Membrane
                  • Jul 2001
                  • 1935

                  #9
                  ...and to add to the Saga,

                  Earl (the infamous Pro-Team tech) calls me today with "good news and bad news." The good news is that the power tube has come seperated from the valve body, and he THINKS that's the prob, (that's the good news?) Bad news, The gun has to go back to AGD because he can't fix it. He also says he can't replace the valve with a new one, because AGD's shipment of valves is 3 weeks behind. Also say's that they (PTP) can't replace the gun because they have no valves in stock, and thus can't build a gun for me. I hear what they CAN'T do. I'd like to hear what they can do for customer service. 4 weeks without the gun, 2 trips to PTP, 1 trip to AGD, and perhaps 2 or 3 more weeks to go before I get the gun back! PTP now blames AGD! Like I said before, the gun didn't fire right out of the box. Pro-Team Sucks.

                  ------------------
                  Micro E-Mag in Wild Tiger ~ Conquest 88/4500 ~ PTP Warp Feed
                  Spyder TL+ ~ LP ~ eLCD ~ AGD Flatline ~ Warp Feed
                  TL+ ~ a few mods
                  Bob Long Millennium
                  ICD ThunderCat

                  Comment

                  • DarkRipper
                    Elite
                    • May 2001
                    • 1111

                    #10
                    In a related story, I sent my PTP warp feed to them for repair, because one of the legs on the blue adjustment pot was broken, and the warp didn't spin unless you held the white button down.

                    I sent it down after calling them.

                    2 weeks:
                    I call and talk to the main guy, he says that the shop that does the repairs is way behind on their work. At the time, I had the custom emag with built on warp, so no biggie.

                    3 weeks:
                    Same old song and dance, they can't figure out why the warps are taking so long.

                    4 weeks:
                    They are at a tourny all week.

                    5 weeks:
                    I pitch a fit, and am offered a new PTP warp in my choice of colors to make up for it.
                    I choose red, and am assured it will be shipped the next day.

                    5.5 weeks:
                    No warp, so I call down there and get the tracking number.

                    6 weeks:
                    My box from PTP arrives!!! Woohoo!!

                    Box opened:
                    Guess what? It's the same clear warp I sent down, with the same problem. As far as I could tell, it had never been touched.

                    I did my own soldering (which I should have done in the first place), and got it working. I then sold it to someone who immediately got Rob_AGD to do the angel mod to it.

                    Thus ends my purchasing career with PTP.


                    DR

                    ------------------
                    Owned a PF mag in 96.
                    =)
                    Oderint dum metuant

                    Comment

                    • Russ
                      Senior Membrane
                      • Jul 2001
                      • 1935

                      #11
                      Sadly, when a PTP/AGD hybrid gun is bad, it reflects poorly on BOTH companies. Perhaps Tom needs to have a talk with his "Buisness associates"?

                      It's frustrating to have spent so much money on a product that has never worked right, and then get jacked around by everyone you speak with on the phone. (BTW, they have not responded to any of my e-mails)Damn, I'd REALLY like to get a refund on this POS, and get on with playing some paintball!

                      ------------------
                      Micro E-Mag in Wild Tiger ~ Conquest 88/4500 ~ PTP Warp Feed
                      Spyder TL+ ~ LP ~ eLCD ~ AGD Flatline ~ Warp Feed
                      TL+ ~ a few mods
                      Bob Long Millennium
                      ICD ThunderCat

                      Comment

                      • mykroft
                        Registered User
                        • Jan 2001
                        • 2010

                        #12
                        Umm, I had the Powertube separation problem on my ReTro, KayleAGD fixed it in about 30 seconds with some red loctite when I was at IAO. The powertube screws back on. I'm damned sorry you're getting jerked around like this.

                        ------------------
                        Mykroft Holmes IV
                        ------------------
                        My Mags:
                        CF11023, Classic Feed, 16" CP .689, 14" JnJ Stainless, Ring trigger, WGP Reg, Diamond Labs Ti Reg Adjuster.

                        VV00614(Valve)/VV00423(reg), Black Teflon HR Powerfeed, 16" SP AA,14" JnJ Ceramic, AGD Intelliframe Blade, Benchy Crossfire cradle/on-off, black foregrip, Macroline.
                        PMI 48/3K Preset HPA


                        "There Ain't No Such Thing As A Free Lunch" R.A.Heinlein - 'The Moon is a Harsh Mistress'
                        2k2 VF Cocker, STO/Eclipse Blade, Old-Style 14" Boomstick,
                        68AutoMag Classic Feed CF11023, Ring trigger.

                        Comment

                        • Russ
                          Senior Membrane
                          • Jul 2001
                          • 1935

                          #13
                          I agree about the red loctite, but I feel that "Earl" just doesn't have a clue about what's wrong, (I believe it to be a bad solenoid) and figures to blame AGD and send it off to them for repair.

                          Comment

                          • MajorDamage
                            King of Polyester!
                            • Dec 2000
                            • 3141

                            #14
                            I would just send it directlt to AGD if they would let you. When I called them about my Pro-Team warpfeed they said they would fix it, so I bet theyd do it for ur Micro Emag too.

                            ENDO!

                            ------------------
                            GO HERE!: http://wsnonline.8k.com

                            The Witherspoon News! Sign the guestbook! It better than sunglasses, and twice as fragrent!
                            Oldskool

                            Comment

                            • Bub3814
                              PooP!
                              • Aug 2001
                              • 122

                              #15
                              well these posts killed any chance of me buying ANYTHING EVER from PTP...well atleast i now know...and i am sorry to the people that have been and are being jerked around by them...

                              ------------------
                              ~Bub~

                              "It ain't braggin' if you can back it up."
                              -Dizzy Dean
                              ~Bub~

                              "It ain't braggin' if you can back it up."
                              -Dizzy Dean

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