"Mags for F*gs?" No way!

[Dan_Gleesac]

EVERYONE READ THIS!

There has been a big misunderstanding and a lot of people asked who wanted the thread deleted. Me, The starter of the thread, asked for it to be deleted.

It got way out of hand, and I dont need people to complain to Rooster and here is why...

If people complain to him, and that kid goes back to RexPlex, he will prabably get harrassed.

So to answer your question, It was me who asked for the thread to be deleted. I appreciate Army doing what i asked.

[Thordic]

The starter of a thread can delete it himself, you know.

[shartley]

Originally posted by Dan_Gleesac
EVERYONE READ THIS!

There has been a big misunderstanding and a lot of people asked who wanted the thread deleted. Me, The starter of the thread, asked for it to be deleted.

It got way out of hand, and I dont need people to complain to Rooster and here is why...

If people complain to him, and that kid goes back to RexPlex, he will prabably get harrassed.

So to answer your question, It was me who asked for the thread to be deleted. I appreciate Army doing what i asked.

[WARPED1]

Originally posted by shartley

Amen brutha!

[GT]

I agree with the changing face of AO. I am currently responding on a post here on AO that i Know is going to get me introuble because I am disagreeing with a mod. I am wondering where it will go.

Dan_Gleesac,
I dont get it? The field was way way way out of line to a 10 year old kid and you are concerned for his well being when he returns? You do relise that using offense langauge towards a child is not an offense taken very lightly by the authorties? Why didn't you adress the issue with the owner right there?

Can anyone post what field this is so I can avoid it? Its kinda funny on my car boards we post about which places are good and bad to buy from, however the mod doesnt jump in when one of the board sponsers gets slammed in a post.

I think some people need to get over themselves

jb

[SyntaxError]

Originally posted by Army

This as been an excercise in foolishness, and you are all to blame for it ending this way.

While I agree, and thank you for clearing up the matter, I don't like that the original post was left, and that the rest of the thread INCLUDING MY POSTS ABOUT OUR FIELD'S POLICY were deleted.

Considering I am the ONLY representative of the field in question, I think at least one of my posts about the matter should have been left undeleted.

Now:

Originally posted by Thordic I'm sorry Syntax doesn't like it, but thats just too bad. The issues were legitimate, and he has to deal with that.

I'm sorry you had a bad experience, but I'd really appreciate it if you'd step off your soapbox and stop trying to start trouble. As a representative of the field, I'm doing the best I can to see to it that this issue never arises again.

Frankly, I don't see what additional comments have to be made. This thread was brought to the attention of the rest of our staff, and just about everyone was shocked. We're seeing to it that none of these types of issues ever need to be brought up again. So unless you're trying to stir up trouble, Thordic, I would appreciate it if you would leave the issue be.

Finally, thanks WC, for sticking up for us. At least we know that we have a good base of satisfied customers.

Adam "CG"
Shooters & Looters

[LittMag]

Originally posted by SyntaxError

While I agree, and thank you for clearing up the matter, I don't like that the original post was left, and that the rest of the thread INCLUDING MY POSTS ABOUT OUR FIELD'S POLICY were deleted.

I didn't see them, please repost or send me in a direction where I can see them.

I'm sorry you had a bad experience, but I'd really appreciate it if you'd step off your soapbox and stop trying to start trouble. As a representative of the field, I'm doing the best I can to see to it that this issue never arises again.

Frankly, I don't see what additional comments have to be made. This thread was brought to the attention of the rest of our staff, and just about everyone was shocked. We're seeing to it that none of these types of issues ever need to be brought up again. So unless you're trying to stir up trouble, Thordic, I would appreciate it if you would leave the issue be.

Why can't someone voice their opinion? He had a bad experience with Rooster and was stating a simple fact that he was told to f' off. I don't see anywhere where he's trying to start trouble. This issue should not just be left alone, it's absurd. As a representative of your field you should at least post a response to the situtation, whether you think that it happend or not, or what you think actually happened and if it did, how you are going to deal with it. From what I remember in the previous thread, it did not seem like an isolated incident with Rooster. Personally I find it pretty unacceptable that you would try to take such an attitude towards an unsatisfied customer. Trying to forget this incident will not work, and I'm sure by just showing up here to blow us off will not bring you much, if any business again from anyone on AO, maybe you don't want our business.

Unfortunately reputations can be made or broken by just one or two bad experiences. Instead of pointing fingers back at us, perhaps you should try to make ammends or have the owner make some sort of statement to us.

Finally, thanks WC, for sticking up for us. At least we know that we have a good base of satisfied customers.

[BajaBoy]

Originally posted by Thordic


He told me to go f' myself when I responded to his thread in a way he didn't like.

I hadn't been rude or vulgar. I simply stated that I thought his prices were too high, and even stated a different way of setting up the prices that made it more manageable on the player without changing the actual intake of cash.

This is a fact, something that happened with MANY witnesses. Rooster responded in a rude and VERY vulgar manner to everyone who made comments about his pricing. True, some of the critics were vulgar as well, but Rooster made no distinction in his replies. It was one of the most astounding displays of unprofessionalism I have ever seen in my life.

So, as far as making comments without knowing the whole story goes, I think you are now guilty as well thank you very much.

ok well when i said he prob didnt do anything to you... i didnt mean you then

lol, it was a general comment that was to the people that have no reason to butt in

[Dan_Gleesac]

Lol, If i knew this was gonna happen, i would have never posted it in the beginning. The next thing i know is that Rexplex will be reposessed and Rooster will be thrown in jail for life. It has already gotten out of hand, and when Syntax wrote everything about his staff, this thread should have ended.

Again, Syntax... You're the man for everything you have said.

[shartley]

Originally posted by Dan_Gleesac
Lol, If i knew this was gonna happen, i would have never posted it in the beginning. The next thing i know is that Rexplex will be reposessed and Rooster will be thrown in jail for life. It has already gotten out of hand, and when Syntax wrote everything about his staff, this thread should have ended.

Again, Syntax... You're the man for everything you have said.

[WARPED1]

He's missing the point: THE MAN IN QUESTION SAID,ALLEGEDLY, WHAT HE SAID TO A 10 YEAR OLD CHILD! Unacceptable behavior at all times.

[Thordic]

JEDI is right. I have never seen Rooster apologize for ANY of the comments he has made, and this situation seems to be the same, where it is expected that everyone will shut up so it can be swept under the rug.

By the way, JEDI, Leo would have complaint threads 10 pages long if people actually played at ABC anymore :)

[SyntaxError]

Originally posted by JEDI

Ok great, everyone was shocked. But did Rooster actually do anything to find out who the guilty employee is. Did he do anything to reprimand this individual?

Well Adam, first of all, no one knew or admitted to doing, or even hearing of, such a situation. Now I'm not saying it didn't happen, but no one said anything about it. We did, however, address company policy about customer service, and that if such an incident arises again, steps will be taken towards rectifying the situation.

Originally posted by JEDI Having a 14 year old kid responding and attempting to smooth things over for several people that are obviously upset, doesn't seem to rectify the situation to me...

Suprising you should make that comment, would it have been better if an older representative of Shooters Paintball addressed the AO community? I can understand if you might think that I'm naive to the situation because of my age, but considering I work at,play at, and operate Shooters Paintball just as much as many of the older members, I think my say should hold just as much weight.

Originally posted by JEDI You can't just call them Trouble Makers, and excuse the whole thing.

I didn't call anyone but Thordic a troublemaker, and I'll stick to my guns on that point. Considering all that could have been done, WAS done, there is no point to argue about, "He told me to F' off!!". As I had posted, THAT IS ROOSTER IN A NUTSHELL! Unfortunately, I'm sure this happens to alot of people, and although it's not great, its the way things go, and I'm not supporting it in any way. However, as I also posted, he wouldn't act like that to a 10-year old kid, which was the original point of the whole thing. There's no denying he's a coarse guy, but thats not to say he's bad at all. He happens to probably be one of the most generous sponsors and field owners around, and while his rough language and attitude will show, he means it (most of the time) good naturedly. Granted I understand that his rough exterior is a turn-off to some customers, it seems to be the way its always been, I've never known him to be anything different.

I'm not saying its right, or "excusing the whole thing" in any way, that's just him.

]Originally posted by LittMag Why can't someone voice their opinion? He had a bad experience with Rooster and was stating a simple fact that he was told to f' off. I don't see anywhere where he's trying to start trouble. This issue should not just be left alone, it's absurd. As a representative of your field you should at least post a response to the situtation, whether you think that it happend or not, or what you think actually happened and if it did, how you are going to deal with it. From what I remember in the previous thread, it did not seem like an isolated incident with Rooster. Personally I find it pretty unacceptable that you would try to take such an attitude towards an unsatisfied customer.

As to this, you would've had to seen my other posts. After addressing his situation, Thordic returned to it multiple times. We understand this happened, however it doesn't have to be beat to death.

Originally posted by LittMag Instead of pointing fingers back at us, perhaps you should try to make ammends or have the owner make some sort of statement to us.

I have tried to make amends, unfortunately they were deleted. I'm not pointing fingers at anyone, either. I understand that it is an incident within our staff, and complaining here won't do anything, I've already done as much as I can. If making an official apology, as well as taking as much action as possible against the situation, isn't enough, I'm sorry, you're not being realistic. As of now, no one knows exactly what happened, or if they do, no one's saying anything.

Finally, I apologize in any way if I have missed something, or not addressed an issue. Please understand that we are doing everything we can, including meeting with everyone, about this issue. We're open to complaints, but complaints that include bashing or flaming our organization or individuals within the organization won't be considered with the same weight as others.

[FreshmanBob]

Syntax I gotta say your one of the most mature 14 year olds I've ever met.

This was one isolated incident, that shouldn't happen and wasn't even involving Rooster. What could be done by the field was obviously done, he can't just randomly fire people to rectify the situation. If the kid and pals had spoken to other employees about it right afterwards and complained to them, things would be different.

I still support Roosters paintball, crap happens and all you can do is try to clean it up and freshen up the smell. Clearly, that was done, Rooster can't know who said it for sure so how can he do anything? I don't ever recall Syntax asking to have the entire thread deleted, he's addressed all the issues, so how is he brushing under the rug or whatever?

This is just getting dragged out.

[GT]

I sit here and read this thread just amazed.

Unfortunately, I'm sure this happens to alot of people,

This *POOF* would not fly anywhere in any buisness. Do you honestly want to work/rep a field who's employees/owner's act this way? I am blow away to even think that paintball has gotten this far for its lack of unprofesionalism(sp).

I understand that it is an incident within our staff, and complaining here won't do anything, I've already done as much as I can.

You sure? I am all the way down here in Houston and you can bet I will not be at this field. How many members and unregistered lurkers do we have on AO? That is a ver large customer base.

In all honesty SyntaxError, Rooster needs to be in this thread kissing butt, ie performing customer service, to AO's seen and unseen community.

Have you had any interaction with other speciality buisnesses similar to that of paintball when thier maybe a problem on the web? The owner of the buisness or a rep that can act in thier best intrest rectfies a potential customer service issue on the spot and does whatever it takes to remedy the sistuation.

o'well just thought I would add my comments; BTW I am still very very unhappy that the previous comments were edited from this post.

jb

*Warning: No Cussing* -Miscue