Brass Eagle, Evil empire.

[wyn1370]

Actually I was talking about how they screwed JJ over. They had originally said that paint was going to be $60 a case. Well they had $60 paint, but it sucked and they sold out of it early. You ended up having to buy (if my memory serves me correctly) $80 and $100 cases.
Plus they stepped in after the deal was signed and would not allow any competitors into the trade show. Only reason AGD was allowed was that Tom was one of the generals.
Then there was the air situation (which may have just been CPX, not BE). The company they booked, was a no show, so they decided not to call another (even though one was about 30 minutes away) and had crap for fills all day.

End of the story, no one has any question as to why Shatner is not at CPX this year.

[FalconGuy016]

Kev, I merely wanted to point out that they did not invent the xboard cause you made it seem like a big point. Thats all

And about the rant about the markers, this thread was about them buying out other companies, not the markers. You cant really complain about the markers, as you pointed out.

[hitech]

Originally posted by Kevmaster
The Super Bolt from AGD was an honest mistake...Did they offer to buy it back? no.

Yes, actually they did.

[Kevmaster]

they gave you a $30 discount with the purchase of a LX kit. they cost $60 new....i wouldnt call that buying them back

[hitech]

Originally posted by Kevmaster
they gave you a $30 discount with the purchase of a LX kit. they cost $60 new....i wouldnt call that buying them back

When AGD first discovered the problem they offered to refund your money if you wanted. If you kept it until the level 10 upgrade came out you only got the discount.

Here is the post:

http://www.automags.org/forums/showthread.php?s=&postid=189044&highlight=refund#post189044

[Lee]

my humble opinion:

i go way back to the days of the brass eagle "nightmare" model pump gun. it was appropriately named. my buddy that bought one had nothing but trouble. wasted his money. this was like 14-15 years ago. that, in my mind, establishes a baseline.

i don't feel good customer service is a make up for poor products. they have to have good service to keep thier line out there as well as good service being just good buisness sense.

my opinion of good service is never having to need or use any of that service.

i just bought a reloader and if i don't like that, i'm going to keep searching until i find a loader i do like, but it won't ever be a vl unless i get some old school shells. i'll keep the one i have (repaired w/ superglue) as a back up and loaner. i love the revvy, don't get me wrong, but i don't like things that break with normal use.

kevmaster: kudo's for speaking up for what you believe in, but we just have different opinions on this subject.

[Evil Bob]

I've purposely stayed out of this thread, most of you already know how I feel about BE, no need to rehash the past. That being said, I played some rec ball this weekend with some friends, one who shoots a timmy, he broke both his eggoII and his backup 12v revy.

EggoII broke at the neck when he jumped down a 5 foot drop, the marker didn't touch the ground, he was holding it in his hands and he landed on his feet. The eggo was full of paint, it appears it couldn't hack the gravity/weight and the neck gave out, sheered right off. He was pissed off to no end, he's had it 5 months and it's now out of warranty. It's already been in to be worked on. He figures with the cost of shipping and the lost time waiting on the replacements to arrive, he would have saved both time and money by buying a rico or even a halo.

He put the broken eggo in his truck and mounted his standby 12v revy (post BE aquisition), played three games, got hit in the hopper in two of the three games. At the end of the day as he is cleaning up, he notices that the right shell is cracked where the last hit struck. The kicker is he has already replaced the shells twice for the same reason, breaking from a paintball impact, as they say, "the third time is the charm". He won't be sending it in, it went into the trash and he has already bought a halo. He's given up on BE all together, he's had enough.

I have had similar problems with post BE VL's as well, both the eggo and the revies. These types of stoires are heard far too often to be so easily disregarded. Funny how we don't hear them from the rico or the halo owners, or even the pre BE VL's owners, we only hear them from post BE VL's owners.

There are valid reasons why people have little faith in BE products, you cannot simply dismiss them because BE is willing to replace the broken parts at a nominal cost or for free, you can only replace the shells so often before you grow tired of it and simply give up and move on. Sure, you can buy new shells for a revy for only $15, but once you've done it a couple times, you become reluctant to continue paying money, especially once you consider the total cost invested vs. buying something better in the first place.

-Evil Bob

[Marek]

Originally posted by Lee
my humble opinion:

i go way back to the days of the brass eagle "nightmare" model pump gun. it was appropriately named. my buddy that bought one had nothing but trouble. wasted his money. this was like 14-15 years ago. that, in my mind, establishes a baseline.

i don't feel good customer service is a make up for poor products. they have to have good service to keep thier line out there as well as good service being just good buisness sense.

my opinion of good service is never having to need or use any of that service.

i just bought a reloader and if i don't like that, i'm going to keep searching until i find a loader i do like, but it won't ever be a vl unless i get some old school shells. i'll keep the one i have (repaired w/ superglue) as a back up and loaner. i love the revvy, don't get me wrong, but i don't like things that break with normal use.

kevmaster: kudo's for speaking up for what you believe in, but we just have different opinions on this subject.

Spoken like a true gentleman, especially the last sentence.

[aaron_mag]

Originally posted by bryceeden

I agree with every thing you said exept this. I think it would be better stated that everyone HATES the JT markers. through my store I have sold 58 JT markers, and so far 51 have been reterned because they don't work right.

Here are the markers I have owned: Automag, Tippmann 98, Rebel, Maverick Pump, and JT Excellerator 4.0. Out of this group only one was a consistent problem child (the Jt Excellerator 4.0). The stupid thing would leak all the time. I practically had to rely on the stars aligning correctly for the darn thing to work. Luckily I bought it for my wife to use and since she doesn't play that much it hasn't been to much of a problem.

Now my friend just bought a Piranha Eforce that had some of the same problems. The Piranha board told me how to fix it (stretch out the hammer o-ring). Since the JT and Piranha are similar maybe that will work for the JT. At the time I didn't know about your BE board so maybe you all could have helped me.

Regardless I will never buy a JT marker again....and I am not hard to please. I am completely satisfied with the Rebel. It does what I need it to do which is work!

[Halo2x]

Well Put Lee!!
Lemme just say i had a pre BE Rev and and a post Be X borad Rev. After 2! games with the post BE, the feed neck just snaped( it was never evan hit) i just took the xboard out of it and stuck it in my pre BE Rev and threw the shells away And now The pre Be Revvy is now the back up to my Halo.

(Parden my grammer and typing skills cause i know they both suck )

[GT]

Originally posted by Evil Bob
funny how we don't hear them from the rico or the halo owners, or even the pre BE VL's owners, we only hear them from post BE VL's owners.
-Evil Bob

How many BE laoders are there out there compared to Ricos and Halos? your kidding right? a Halo is not a trouble free loader but i digress.

I love to read some of the stuff that gets mentioned from other companies. read the article about Ged Green on warpig, at the end he thanks BE for thier support for years.
I believe that Paintball would not be here today if BE was not an integral part

Come on you guys are pissed becuase BE buys other companies? Grow the **** up! the world of trade is just like paintball, get good, get elimenated, or have your power removed(ie JT).

It would be nice to see Tom post in here since he probally has some interaction with BE and may know some of that coll insider company guy kinda stuff.

jb

[Lopy-slopy]

Kev, I know you realy love BE, I saw the link to the BEOG in your profile, an you aparently have connections there, but in just this one thread there have been so many arguments that you can't disregard. Shells breaking without even being hit! No matter what they should be able to hold the weight of the balls, even if you jump with it. If the Revies had the wrong amount of plastic stuff they would have been able to tell when they made them at the plant. All that testing you say they do shurly would have caught that they were very week. If they actualy do the testing, than why would they have realeased them, there's no point in testing something if your going to realease it even if it isn't right. I realy don't think it was only one batch that got messed up because lots of people are complainting, even egg owners, and they have differnt shells, so they would not have been affected by that batch. Since you have connections there, they are probibly giving you the best ones off the line, and same for war pig, they would have given them better ones too. I'm not attacing the stuff that is marketed as Brass Eagle, they are made for noobs and you don't expect a 20 dollar gun to last, but there new revy's just suck. VL definatly would have come out with a new board for it eventualy, and as it was said in this thread, BE didn't even make it so that doesn;t realy count for BE. AGD is a Small company but they still constantly improve their products. And to state this clearly to Kev, I don't care about BE as a company, I just hate what they did to VL.

[supadawg]

WE told ya soooooooooo

We told you kevmaster would give it to you, and you got it.
LONG LIVE BE

[punkncat]

Originally posted by RT pRo AuToMaG
Ah, thank god I have an old style revvy. I have the old shells with the xboard, no shell breaks at all. Too bad I just bought a halo today, now the revvy will just sit there.

Cool , then sell me the old revi halves......

[Timmee]

Hmm. I wonder if there would be as much complaining about these products if BE had'nt bought out VL and JT. Also, are you saying that a company has to be infallible, in order to recieve your support? I seem to recall lots of complaints about EVERY marker, not just BE. I also seem to remember problems with Halos. Was there a screwup on the plastic of the Revys? Yes, but it wasn't BE's fault (IIRC, it was the fault of the plastics supplier). The fact that they replace the shells for free if they break within the warrantee shows me that even if it wasn't preventable on their end, they'd still take care of you. Should BE still be selling the defective shells? Probably not, but if it never breaks, then why not. I have a pair of post BE revys, and I've gotten hit in the hopper before, and they're still running fine. I don't know what caused the problems of the Proteus, but the willingness of BE to rectify the situation proves to me that BE cares.