AGD is awful at presenting a good package to the customer

[adam shannon]

when mine showed up i took the marker, charger, and module out and put the box in the basement with all the other boxes i keep till the warrantee expires from computer stuff.

i waited 10 months to get an x-mag who cares if it comes with oil or a fancy popup book i dont need to read cuz i had 10 months to study up on every damn thing i would need to know.

mine came with a free warp module (saved me $50) so who cares about a cheezy pull thru sqeegie, and bottle of oil.

the reason cheap markers come with lots of extra junk is so you almost forget for a second that you got a cheaply made marker. sorta like when your xmas stocking was stuffed with tons of little junk to cover the fact you didnt get the one big present you really wanted.

if the JMT works on you and all it takes is a bottle of lube and a fancy manual to look at trying to figure out why your new $1000 gun has FSDO...then those arent the droids your looking for, you can move along now. ill trade you a speed for your x-mag any day.

[Gadget]

You're missing the point - you and I might not care if it comes with a detailed manual, but that's because we hang out on a paintball forum and spend hours learning every minute detail about the marker we own......but we're in a (very) small minority.

The majority of customers value things like manuals - why should they have to go hunting on the net for maintenance info on a brand new $1400 marker?

I can take or leave freebies like barrel bungs + oil, but the one thing EVERY marker should ship with is a decent quality manual which covers how to strip the marker down and how to solve the most common faults. The 68 Automag had it, but the X/E Mags don't.

[GT]

my current mag is comming in about 100 different pieces, lol. I am building my first from "scratch" mag, where are my instructions?

On that note I hope to have a nice big post w/ pics on how to build you own mag.

jb

[IcantBelieveit]

How about this. Be thankful that you have an x-mag. if you don't like it b/c it doesnt have fancy manuals shiney boxes. maybe you need to think about switching marker comapanies. i mean, how many settings are really on the e-mag? and it comes with a CD to setup the LX...i really don't see what the big deal is? Why waste time and MONEY to produce laminated manuals with cute little 3d figures that pop up when your turn the page. when you cn get to the point short and simple with 2 sheets of paper? And the warp issue only have a photocopied sheet of paper for the insturctions. Now lets think about this....hrmm..how hard is it to set a warpfeed up? duh i don't know..jeez all the information you need to know is provided...lets stop nitpicking at this stupid garbage and appreciate the REAL Product. Again..i am getting tired of these nitpicking threads...it is getting old

[Albinonewt]

Amen Gadget.

I'm fairly new to paintball, having only played on and off for several years and I just started getting into it about 10 months ago. My E-Mag was my first major marker purchase, and it would have been nice to have had a nice manual with it, that had diagrams, told me the names of parts, and things like that.

The gun still shoots straight and all, but i would have killed for a manual.

[Steelrat]

Its not just the box. I went into the local paintball store and was looking at the guns on the wall. They all looked nice and shiney except for...the mag. A classic mag, with the crap matt gray body, no barrel, single trigger, $250. I mean, who the hell is going to buy that? It looked so much worst than the rest it was embarassing. AGD offers a wealth of great products for paintball, but most people will not be able to see beyond the crappy classic mag on the wall.

And the contents of the box are disappointing too. A nice manual and some parts are going to make players more happy than a sight rail that is blocked by the feed tube anyways.

[AGD]

Hey!! I thought you liked the Xmag box!! Full color, styrofoam cutouts.....

AGD

[CoFFeY[NiTrO]]

I thought it was awsome, I guess a lot of people would rather have a nice box than a nice gun?

[Steelrat]

How about decent box and great gun? AGD has the best mechanical minds in the industry, but its all for naught if the people dont buy the products. And, unfortunately, a lot of the paintball world is driven by looks. Which is all fine and dandy if AGD wishes to remain a niche supplier, but doesn't work well if they want to grow the business.

Sometimes an additional few dollars spent on packaging and extras has benefits that far outweigh their cost.

[adam shannon]

"quality shoots straight" it doesnt say anything about quality isnt as important as a flashy box so 12 yo kids want our products based on flash regardless of substance.

[Steelrat]

Right so because we value engineering, we can't possibly also blow a few dollars on a nice package. Good logic. Finely engineered products must come in austere packages.

Look, first impressions mean a lot. Why do you thing Saturn parks the cars in a nice spot on the showroom floor, gives the people coffee mugs and keychains? To make the customer feel better about their purchase.

And, as far as the 12 year old kid comments, manufacturers must change their products to suit the market. Do you think Cadillac was happy to modify their cars to appeal to the bling bling crowd? Probably not, but they managed to take the same mechanicals they had before and change the packaging to suit the intended buyer.

Its somewhat egotistical to assume that you and your peers are the only ones that a particular product should be geared towards.

[Army]

Many of you are missing some posted information: Speedyejl apparantly purchased his Xmag... USED! The seller told you that a while ago.

There is NO way AGD can be held liable for the condition of a USED marker, sent in the ALREADY OPENED AND RIFLED BOX. Things are missing? Well, you bought it USED, why blame AGD for that? It came in a MUCH nicer, and flashier, box than any previous AGD marker EVER has.

Need exploded views? PDF files are availbale in the store for free. Download the Emag manual, and you have all the info that will fit the Xmag too. While you are at the E-store, order a bottle of Autolube to replace the bottle the FORMER OWNER obviously kept for himself. You might want to snag a parts kit also, since he kept that too.


Steeratt...perhaps you haven't noticed that AGD succumbed to the bling bling a while ago, with the introduction of the Emag 3 years back, and is now making bright, colorful, and shiny parts and bodies for their line-up....Oh yeah, YOU bought a ULE body already, didn't you? Makes your comments moot.

[fire1811]

really out of all the boxes i have seen
the xmag box is the best

as army said you bought it used
so how is it AGD's fault??

[GT]

Originally posted by Steeratt
Why do you thing Saturn parks the cars in a nice spot on the showroom floor, gives the people coffee mugs and keychains?

Because saturns blow!!

This topic sucks! Lets talk about something cool like new mag parts or how stupid non-mag owners are because they think thier gun shoot further.

jb

[kenndogg]

Originally posted by gtrsi




This topic sucks! Lets talk about something cool like new mag parts or how stupid non-mag owners are because they think thier gun shoot further.

jb

It does, we all know that cockers shoot alot further than those goofy looking mags.:)