AGD is awful at presenting a good package to the customer

[shartley]

Originally posted by AGD
Guys,

Its pretty simple, manuals like the WDP one, while admittedly very pretty, cost a fortune. Its not the cost per manual but the cost for the whole run. You have to print like a thousand of them to justify it and at say 15 bucks a piece thats 15k. Second problem is that if something changes you can't change the manual, at ALL!

We went the cd route because we could do them in reasonable quantities at a reasonable price , we could include videos and we can change it easily. We KNOW our stuff is changing on a monthly basis and are allowing for it in all aspects of our marketing.

AGD

[JEDI]

...This has been a great discussion. I think what Tom has to deal with is, like it or not, people like the extra stuff. It may cost more, and it may be harder to make changes or reprints, but thats business. Sure it costs more. But you need to do what the customer wants, in order to make them happy. Saying its costs more isn't a reason not to do it. Every company has to pay to put these things out. The difference is that some suck it up and do it, and some don't. Where does AGD stand? I mean, how much does it cost to give away $130 warp feeds every two weeks...

[Star_Base_CGI]

WHats the CD look like?
Can someone scan one?

[Steelrat]

Army

I don't know where you get your information. I never bought a ULE body. I actually prefer the industrial look to the colorful look. The only ULE I would have bought would have been a black ULE.

I detected a personal edge to your last comment, and I really don't see the need for that, especially from a moderator.

[Strider]

LX CD:



Slick!

[SlipknotX556]

Its all about the box.

[JEDI]

Re: Army

Originally posted by Steeratt
I don't know where you get your information. I never bought a ULE body. I actually prefer the industrial look to the colorful look. The only ULE I would have bought would have been a black ULE.

I detected a personal edge to your last comment, and I really don't see the need for that, especially from a moderator.

Besides Army, we're discussing the extra measures different companies go to on top of the product. No one is debating the quality of AGD's stuff, be it the older parts or the newer parts. Your response is completely off topic, and uncalled for.

In my opinion, there should be no debate (even though I welcome it). People on these boards, and AGD customers outside of AO are saying they want the extras. The box and the stuff IS important. So we can debate its logic all we want, but the fact is, people want it. It wont harm the people that dont care about it, so why not cover both bases?

[Riotz]

Re: Re: Army

Originally posted by JEDI

Besides Army, we're discussing the extra measures different companies go to on top of the product. No one is debating the quality of AGD's stuff, be it the older parts or the newer parts. Your response is completely off topic, and uncalled for.

In my opinion, there should be no debate (even though I welcome it). People on these boards, and AGD customers outside of AO are saying they want the extras. The box and the stuff IS important. So we can debate its logic all we want, but the fact is, people want it. It wont harm the people that dont care about it, so why not cover both bases?

AGREED!

[Steelrat]

Steeratt...perhaps you haven't noticed that AGD succumbed to the bling bling a while ago, with the introduction of the Emag 3 years back, and is now making bright, colorful, and shiny parts and bodies for their line-up....Oh yeah, YOU bought a ULE body already, didn't you? Makes your comments moot.

Your response is completely off topic, and uncalled for.

My response was a reply to his statement. I was perfectly content discussing the packaging before that.

And I agree with you entirely, the packaging could only help.

[JEDI]

Originally posted by Steeratt

My response was a reply to his statement. I was perfectly content discussing the packaging before that.

Right, I know. I'm with you...
Army, you also brought up that he bought his gun used, and AGD cant be held responsable. I agree, but he also mentioned that his friend's Speed came with a lot more than any NEW AGD product. I know this is true, because I've seen them new in the box myself.

[cphilip]

Point... counter point though....

The original Author of this thread did make much of it having no marker oil and why did "AGD" not have marker oil....when indeed it would have.

I think that was Army's point there. His main complaint did APPEAR to maybe be more about the Oil thing if you read it that way. And that might have been the original mistake was to not realize that it SHOULD have had that.

[Steelrat]

Like many other threads, this one has changed into something other than what it was originally.

And JEDI, sorry man, I misunderstood ya. My bad.

[JEDI]

Originally posted by cphilip
Point... counter point though....

The original Author of this thread did make much of it having no marker oil and why did "AGD" not have marker oil....when indeed it would have.

I think that was Army's point there. His main complaint did APPEAR to maybe be more about the Oil thing if you read it that way. And that might have been the original mistake was to not realize that it SHOULD have had that.

Thats a very good point good buddy But I think at this point, its not really all about Mr. Original Poster. This is a concern we all have. He simply resurected the problem with his own scenario.

[cphilip]

Originally posted by JEDI


Thats a very good point good buddy But I think at this point, its not really all about Mr. Original Poster. This is a concern we all have. He simply resurected the problem with his own scenario.

As we often do. Make a moutain out of what was a Mole hill!

[Army]

STEERATT! I DO apologise to you for the ULE purchase comment. I was also on PBReview as I was typing that, and actually meant that for that website. So, despite the last sentence seeming like a personal attack on YOU, it wasn't supposed to be on THIS site, and by no means was directed towards you.

I'm awake WAY too late sometimes!

I WAS commenting on this that you wrote:

Its not just the box. I went into the local paintball store and was looking at the guns on the wall. They all looked nice and shiney except for...the mag. A classic mag, with the crap matt gray body, no barrel, single trigger, $250. I mean, who the hell is going to buy that? It looked so much worst than the rest it was embarassing. AGD offers a wealth of great products for paintball, but most people will not be able to see beyond the crappy classic mag on the wall.

And:

And, as far as the 12 year old kid comments, manufacturers must change their products to suit the market. Do you think Cadillac was happy to modify their cars to appeal to the bling bling crowd? Probably not, but they managed to take the same mechanicals they had before and change the packaging to suit the intended buyer.

Which is why I got confused between threads. Sorry.

The box means nothing to me, especially when you go into a Pball store and see the marker on the wall....with NO boxes in sight...no selling points there. Many markers come with a pile of stuff that are to insure it works as advertised; tools, oils, books, digi-pets, Dick Tracy 3-way wristwatch... See, the 'Mag doesn't NEED all that stuff. Oil it, set the velocity, fill the hopper, and go play. No adjustments, no programming, no timing, no late night study session to understand page 87 of volume #3. If you are going to need something for your 'Mag, it will be a while before you notice anyway (standard suck-up comment!).

When my Emag arrived, I hardly noticed it was IN a box, just a bunch of stuff that was blocking my view! Sarah will tell you, that the flying paper shreds hadn't yet settled before I had the trigger adjusted and a tank hooked up!