Dye sales rep name at Cup?? Charged me extra by accident...

[FutureMagOwner]

Originally posted by Toxic Dave
Dye had a ton of people working in their booth, probably 25 different guys/ gals, so it's hard to pinpoint the person. Heck we had 5 people at our booth and things get banged up sometimes.

well i sure would hope dye would know who is running their monetary transactions and to be able to atleast recognize anyone under the description he described

[Kevmaster]

I know my bank states on my Visa/Debit Card (Check Card) that if i report within 72 hours of receiving my statement, i can initiate action to get my $$$ back from a purchase.

I would go down to the bank, and raise hell until they give you at least a form to start the process. They should be more than willing to help. I know I can even do it over the phone without talking to a person

[iLLfLiP69]

yea, i'm gonna swing by the bank tommorow and talk to someone about all this, hopefully they'll be able to be more help then the people on the phone and stuff...

[cphilip]

Originally posted by Kevmaster
I know my bank states on my Visa/Debit Card (Check Card) that if i report within 72 hours of receiving my statement, i can initiate action to get my $$$ back from a purchase.

That would be highly unusual. Visa itself offers only Fraud protection on a debit card. This incident that he describes is not a fraudulent charge. It's an erroneous charge. It's between him and the vendor. And without something to disprove the charge it would not be reversed.

Most "Credit Cards" (not check cards) have purchase protection where a claim could be filed. Debit cards do not include that service.

However I will say that banks can offer Visa Cards and NOT include all those coverages. And I suppose they could individualy include MORE. But I know of none that do. In most cases a Debit Card has only fraud (or lost and used Fraudulently) protection. Not "buyers" loss protection.

So his best recourse is to prove to the seller he paid for it and was overcharged. Thats realy about the only way to recover a debit card overage.

[Kevmaster]

Originally posted by cphilip


That would be highly unusual. Visa itself offers only Fraud protection on a debit card. This incident that he describes is not a fraudulent charge. It's an erroneous charge. It's between him and the vendor. And without something to disprove the charge it would not be reversed.

correct. I dont know how hard it is to get the $$$ back, but you can start action within 72 hours.