Air America Tech Support

[Zumina]

I finally got to use the two regs Air America completely rebuilt for me today. Much to my chagrin, BOTH still creep! This is rather frustrating considering there was a note in the box saying "Both flow and maintain pressure perfectly".

Has anyone had any similar expieriences? I'm somewhat reluctant to send my them in AGAIN, but vigilante/messiah rebuild kits are hard to come by...

[Shykicker]

HAVE I? Please read my brief (heh) discourse on the issue:

http://www.paintballforum.com/forum/showthread.php?s=&threadid=55620

[magman007]

dude, im sory, but that was one of the best, yet funniest reads i have seen in a long time. Very well done

[Shykicker]

Glad y'liked it!

[Zumina]

After reading your strenuos composition, I don't think I have much to complain about. I also feel somewhat dirty considering I highly reccomend AA products. Which is rather odd as out of the 5 regs and 2 tanks of their manufacture I've owned, only 1 of the tanks lacked any problems.

[slushee]

sadly, I also did at one point reccommend AA as a good company. When I originally bought a used Raptor 68ci 3k tank back in 1998, I sent it in for a complete servicing. They said someone had drilled out the safties, and they wanted to charge me $40 for a new reg housing.

I asked them if there was another option, they managed to give me a cosmetically blemished reg body for over 1/2 off .. which made me quite obviously happy.. They even shipped it back to me over the xmas holiday.

So many years go by. I shipped the tank back to them a few months ago for a faulty reg seat. I recieved the tank back with a faulty reg seat. I was pizzed. After calling them and realizing how incompetent they have become, I ordered and recieved 6 reg seats for the price of a small sedan. I now work on it myself or take it to a local airsmith.

.... AA is a horrible company ... unfortunatly it seems all of the competant airsmiths at the company have either been deported or fired and replaced by morons.

...

[Albinonewt]

Tha's a great story. It makes me giggle

[WARPED1]

I thoroughly enjoyed that little story!

[tony3]

That story was classic haha.

[lew]

I shall put that harrowing epic on my list of favorite reads.

[Gunga]

Well, I for one have never had anything but great experiences when dealing with Air America.

I had a Raptor Rex and now own an Armageddon. No problems with either system at all. A few of my friends also have AA systems and none of them have had any problems with their air systems or with AA tech support/repair.

[lord1234]

i gotta say good things for these guys. AA is the cat's bottom! I have had nothing but good dealings with AA.

[Shykicker]

In all fairness, though, AA is the ONLY company I frequently hear of sending back faulty tanks and equipment, pretending they're fixed. The standing hallmark seems to indicate that either they don't know what they're doing, or that some days they just don't want to bother with your tank. I'm not honestly sure which would be worse.

It seems to be pretty hit and miss, but having it happen three times in a row has convinced me that there is something seriously wrong with these people, and that they will be getting no more money from me. If you have a working and unblemished tank of thiers, all the power to you, man. All the same, I'd keep that limited lifetime warranty next to the john incase you run out of toilet paper. That's about the most you're going to get out of it.

[paint magnet]

Great post Shytkicker


It really pisses me off that companies claim to be "patriotic" and have little American flags on their stuff, and then you read the label and it's made in Vietnam (or in your case by illegal immigrants ) )

[Muzikman]

I got my first AA tank back in 97. Since then I have had a few other AA systems and regulators. I have never had a problem with them except for time. I send my AA HPA systems to AA to get hydroed and all three times it took a month to get back. Other than that, I have nothing but great things to say about AA and their tech support.