****Superbolts are Being RECALLED****

[VELOCEMAG]

Sorry to here this Tom. I didn't even get to try mine out yet. Should we return the nubbins and the spring also? Ts there any department we should make it attention to? I hope the bolt is released with the problems fixed.

[Dragoon]

Too bad...

I was enjoying the bolt in my Emag.

As for the comments about not patting AGD on the back for the recall. Keep in mind the costs associated with the recall. I have my own manufacturing business. As a business owner I would pat Tom on the back for having the balls to initiate a recall. AGD is not a huge company that can absorb a lot of costs in a short period of time. A less scrupulous owner may have just stopped production but ignored the sold bolts. I think the recall reveals a strength of character and dedication to the end consumer.

That being said, the recall itself is not a 'good' thing.

Douglas Colman

[the123]

THe superbolt has been being tested for months, ask BlackVCG, RobAGD and others.. Although I think there was 1 change from that version of the bolt to the version being recalled. From a conversation with Tom at the IAO, I remember him saying the bolt was a great item that would just eventually wear out. At the time he was still trying to figure out how to use replaceable sleeves. All the bolts to date had been machined and pressed on. If the bolts couldn't have replaceable sleeves, they would just be throw away. This was not the type of image AGD wanted.
Maybe a few more months of testing the production removable sleeve was in order.
As for using us AOers as testers. I LOVE it!! Tom, if you ever need ANYTHING field tested, i'm your man.

[BlackVCG]

Good post Dragoon.

As for sending your bolts back. Send JUST the bolt. That's all they need. There's only a recall on the bolt, so keep your plastic nubbins and bolt spring.

[damageinc54]

Originally posted by Dragoon
Too bad...

I was enjoying the bolt in my Emag.

As for the comments about not patting AGD on the back for the recall. Keep in mind the costs associated with the recall. I have my own manufacturing business. As a business owner I would pat Tom on the back for having the balls to initiate a recall. AGD is not a huge company that can absorb a lot of costs in a short period of time. A less scrupulous owner may have just stopped production but ignored the sold bolts. I think the recall reveals a strength of character and dedication to the end consumer.

That being said, the recall itself is not a 'good' thing.

Douglas Colman

First off I agree 110% with what Shartly wrote. Some of you are under the "AGD SPELL" so badly that it is sickening!!! I support their products but let's call a spade a spade. They messed something up here!!! They are big boys and they are ultimately responsible for their mistakes. Even the almighty AGD can make a mistake and here it is staring you in the face. Some of you need to come off of cloud nine and accept that. Who really cares about the costs incurred by AGD because of this recall? I care about personal safety and the safety of my team mates, not the cost to poor old AGD. AGD had NO CHOICE but to recall the bolts. Have any of you even been involved in a personal injury lawsuit? If you want to see how quickly a small business can go under just go to any court room and sit in a personal injury case. AGD knows the damage that could have been caused and that is why they are now trying to get the bolt off of the market. The cost to AGD to recall the bolt is nickel and dime compared to the cost of a personal injury lawsuit. What about the cost to us? Each one of us has spent up to 50.00 a piece on an unusable and unsafe product. Now we have to incur the cost and inconvenience of shipping it back to them. Are we going to get reimbursed for our cost of shipping? I doubt it.

[LaW]

shipping would cost less then 1 dollar by sending it in a padded envelope through the mail...don't even wine about that.

[Dragoon]

damageinc54,

Since you quoted me I feel I have to respond. No, I don't think I'm under a spell. I do not think the recall is a good thing. I think making the decision was a bold step for a small company. And you always have a choice. You can choose to do nothing, to go bankrupt, to play the odds of a future lawsuit. Also, these nickel and dimes as you call them, can bankrupt a company just as much as a large lawsuit.

Douglas.

[damageinc54]

A bold step? To avaoid a costly court case that would close their doors. It is not a bold step. They are saving their behinds. Get real, do you really think this recall would bankruprt them? Judgeing by what I saw of their facility at the tour I believe they are more than equiped to handle this recall.

[irbodden]

Shartley and Damageinc are speaking the truth guys. If anything we HELPED AGD by discovering the problem before the typical Joe could by them in his local paintball store. If this recall didn't happen, too many would have gotten out to guys who DON'T visit AO. There would be no way to get ahold of the masses, and it would have been a REAL problem.

[Muzikman]

I am curious, how many bolts where sold? I can't imagine that it was that many. This problem was caught pretty early on.

Are recalls a bad thing? Certainly. Is this going to send AGD to the poor house? I doubt it.

[marc]

Before I say anything this is all my opinoin or what I think. And second of all I am impressed how fast word is getting around, my local paintball store called me up (and Im sure others) and told me about the superbolt problem (eventhough I already knew about it because of this great forum), just because I had said I wanted to get one and probably would. I think that this is AGDs problem, but it it is very hard to stop these things from happening no matter how much testing. And as far as I know the bolt breaking is a freak akident. Secondly, this will not stop me from buying any of AGDs products, it is not like it is the first paintball company that recalled something. PMI just recently recalled the traccers. And i was just wondering if the cutting of the superbolts down had anything to do with it. Every one who has read this just remember i know i dont know what i am talking about these are just sugjestions to help even though im sure AGD has though of all of them and more.

[marc]

O no dont even say bankrupt and AGD in the same sentence unlise it is AGD will never go bankrupt. First I really dont think and hope AGD will go bankrupt. Secondly, I am gana buy as much agd stuff as i can affort to make sure it doesnt (not that wanting the stuff didnt stop me from buying it) AGD fixes has fixed my gun when they shouldnt have, and i consider that a favor, and Tom if you need any help with this or are starting to go under (which i doubt will happen) Ill be glad to empty my piggy bank for you.

[Dragoon]

Damageinc54,

You are giving the consumer point of view. And rightly so. After all we are all consumers of AGD products. I'm just stating my opinion from the business point of view. I don't think this would have been an easy decision for AGD. Given my business history (not always a smooth one ) I can empathize with the decision.

That's all from me on this subject. See you all around the boards.

Douglas.

[damageinc54]

Dragoon, I agree with your business perspective that this was probably not an easy decision for AGD. It was however the right thing for them to do. For the safety of the customer and for the future of their business. I support AGD's products 100%. Just look at my sig. All I have are AGD products! I will use a little more caution before I buy a newly released product before I jump in and buy it though. I just have to wonder what has happened here. Something had to go seriously wrong somewhere for the quick failure of the bolts. From what I have read here all of the broken bolts happened the first time they were used. I do not believe that AGD rushed the bolts out without the proper testing. That is not their style. Just look at the 4500 Flatline. They delayed it to make sure they put it out in the best possible working condition. I believe that team Swarm was even using the bolts in their mags at the last CPSA tournament here in Chicago. I believe that something had to have gone wrong in the mixture of the delrin or in the manufacturing process to have such a quick failure. In the end I hope that they can fix whatever the problem is and get them back to us as soon as it is safely possible.

[Flamebo]

might wanna sticky this and/or put it on the front page...