This Is For Mr. Kaye

[MantisMag]

hahaha BOOO YAHHHHH! you can't argue with that customer service!

[Adrenaline0520]

Sorry about the grammer stuff RobAGD, I was just in a moment of defending myself and didnt even think about it. I want to make it more clear here what my point from the very beginning of all of this to CLEAR it all up with all of you, and no cussing and the reason was fo that is I was being attacked.

The bottom line of all of this is I thought I was getting bad customer service because I was told that I WAS going to get a phone call to configure my X-Mag. Now I am a customer and I expected to get what I was TOLD I would get and that was a phone call. I had no idea about this chaos on the web and how serious the backlog was for the X-mag because I haven't been online due to personal problems. I did not want a jump in line, I was just a guy wondering if I was forgotten and getting bad customer service because I did not know what was going on, and furthermore I was not intending to bash AGD, far from it. That is why I got flamed because people jumped the gun just to get something started, I posted here to see what I could do and got attacked, the reason I did not call AGD directly was I thought I could get help here and it would be more convenient to talk to authorities at AGD this way for them and me, but it turned into a bloodfest because some people had to put their two cents in to start trouble. This is the best explaination I can give. This and a few other things I will tell Mr. Kaye and I will say him calling me will be the best customer service I have ever recieved. Thank You Tom.

[Adrenaline0520]

P.S.

For all of those who keep bringing up this down payment crap, I said in a Post A Long Time Ago I was going to pay fully right on the spot by Credit/Debit Card, got it now?

[E-SFL]

Tom Kaye pulls through for customer service once again. Even though I think the guy was acting a little imature, micromagrt you should be pleased that Mr.Kaye has taken time out of his busy schedule to talk to you personally. I have had the pleasure of talking with Tom and could say that he was a pleasure to deal with. you should personally thank him on the phone, and on the boards. Tom thanks once again for your customer service. E-SFL

[Smoke]

Originally posted by AGD
MicroMagRT,

Ok, this has gotten way out of hand. In order to demonstrate good faith and AGD quality I will call you personally to get this all straightened out. Please email [email protected] or call and tell Marcia specifically that its
MicroMagRT and leave your phone number and when I can call.

I am out of town this weekend so give me until the end of next week to get back to you. We can have a nice chat and I will fill you in.

Thanks

AGD

WOW. If that isn't customer service, I don't know what is. Now MicroMagRT, you have no right to complain anymore.

[cledford]

Originally posted by Adrenaline0520
That is why I got flamed because people jumped the gun just to get something started, I posted here to see what I could do and got attacked, the reason I did not call AGD directly was I thought I could get help here and it would be more convenient to talk to authorities at AGD this way for them and me, but it turned into a bloodfest because some people had to put their two cents in to start trouble..

Adrenaline0520,

This is what you get when you drag your issues into a PUBLIC forum in an inflamatory fashion. From the first post you were making threats with you stickball guys and taking the complaining to 11 on the scale of 10. You could have made a respectful post that said in effect "I was surprised about the treatment I got - what's going on?" This doesn't require threats about buying IR3s, making cartoons, or flaming the company AGD - before they even got a chance to respond.

Did you ever think that a second phone call or a LETTER might have got you what you wanted? Those are the ADULT responses to a real customer service issue. Posting veiled flames in a public forum KNOWN TO BE FRIENDLY TO YOUR OFFENDING PARTY AND THEN WONDERING WHY YOU WERE JUMPED ON IS PLAIN DUMB. Next time try to work the situation out like a grown-up, or try to post with a little more maturity in the first place and it'll work out much better for you.

Go make a stickball movie about that.

-Calvin

PS. It's funny how everytime this thread seems like it's about to die down you come back all fired up again. You're getting your call from AGD - what else do you need?

[irbodden]

Cledford.... exactly.


Also, Adrenaline are you sure you aren't mistaken? Did they really tell you they'd check up on you or did they mean they'd call in approx. 6 monthes, when your gun was ready..?

[cledford]

I believe they promised a call to go over the configuration of the order prior to assembly. It goes back to the fact that a little effort would have determined that the production was behind schedule - and therefore it stands to reason the calls would be offset also.

Personally, I think the entire matter is a non-issue. I feel this is only an issue because the guy had too much time on his hands and wanted to stir up some ruckus.

Nothing about the matter warranted the DEMEANOR of his initial post and it's all been unusually elevated from there.

-Calvin

[MantisMag]

Originally posted by irbodden
Also, Adrenaline are you sure you aren't mistaken? Did they really tell you they'd check up on you or did they mean they'd call in approx. 6 monthes, when your gun was ready..?

that's what i think it was... i posted as much but i guess it's too late now. poor tom. i feel sorry for him feeling like he has to step in personally on issues like this. y'know, for travel expenses and a very nominal fee i could "take care of" little problems like these for you. just keep that in mind.

"i am the one they send when things have gone wrong. and believe me, things have gone very wrong." -agent cobra bubbles "lilo and stich"

[Adrenaline0520]

Ok?

E-SFL, I did thank Tom very much, in the post right above yours.

Cledford- I did not keep coming back on the thread to stir things up, it was smart little comments like yours about the Stickball movies that flame me back up, and you know whats funny, not once did I say I would have them make a stickball movie made anti-AGD. That was words put in my mouth by someone else. And if you read my posts right, I praise AGD for all they have done for me in the past. Jus now have I EVER had a Complaint about AGD. That comment about the stickball movie is immature and you keep calling me immature? I was trying to clear it up with my last post but you kept it going, not me, funny huh?



No more Flames please, I was not whinning or any of that, you just didnt understand my point and I will never dare say anything open minded here again. THANK YOU

[DiRTyBuNNy]

I will never dare say anything open minded here again

Dude, I could have told you that a long time ago..you're preaching to the converted..

[cledford]

Re: Ok?

Originally posted by Adrenaline0520

Cledford- I did not keep coming back on the thread to stir things up, it was smart little comments like yours about the Stickball movies that flame me back up, and you know whats funny, not once did I say I would have them make a stickball movie made anti-AGD. That was words put in my mouth by someone else. And if you read my posts right, I praise AGD for all they have done for me in the past. Jus now have I EVER had a Complaint about AGD. That comment about the stickball movie is immature and you keep calling me immature? I was trying to clear it up with my last post but you kept it going, not me, funny huh?

Honestly, how old are you? I can't believe that anyone old enough to see over a keyboard would ACTUALLY THINK that the whole "stickball" threat in your first and subsequent messages was ANYTHING but what it was.

You're ongoing posts do nothing but invalidate your claims that this was "just a matter of a customer service issue" and a group of people unfairly attacking you. I'm calling this for what it is - a child out for attention who decided to start an argument over the Internet.

There is nothing AGD could have done to prevented this - this mess was your little game plan from the git-go.

Keep posting - you're doing nothing but PROVING EVERY CRITICISM that was made in the first place.

I'm done with this. Enjoy you conversation with AGD. Thanks for proving everyone right.

-Calvin

[srrdude]

wow tom... you deserve two cults.. mabe three. Im glad this can finally come to an end (hint... guys still argueing..)


Argueing on the internet is like running in the special olympics.

Even if you win, your still retarded.

With that note, i hope well can all smile over toms reclaimed status of absoulte bbest customer service in the world.

[RRfireblade]

Originally posted by AGD
MicroMagRT,

Ok, this has gotten way out of hand. In order to demonstrate good faith and AGD quality I will call you personally to get this all straightened out. Please email [email protected] or call and tell Marcia specifically that its
MicroMagRT and leave your phone number and when I can call.

I am out of town this weekend so give me until the end of next week to get back to you. We can have a nice chat and I will fill you in.

Thanks

AGD

Holy Crap. That floored me.

The only threat Stickball can be is if you go to the site. The movies sucked/didn't work and I got like 900 pop-up ads. Beware.

Jay.