Why I hate action village

[srrdude]

and i assume the artards charged you for both.

[Bob01RT]

but of course.

[srrdude]

sadness. I may hafta call this.. pauly.. and get myself a free gun bag too! haha.. actuallly i doubt ill ever order from them again.

[Surreal]

just so you know, when you save a shopping cart on that site, and you reload it, it will tell you the stock status of the items at the time you saved it. like, 6 months ago, i saved a shopping cart with a rainmaker in it. when i reloaded it like 2 weeks ago, it said it was in stock, but when i went back thru the menus to the rainmaker, it said it was backordered.

[rtslave]

Seriously, if your order was that important you should have called the order in, that way you know right then if anything is wrong or backordered. I've delt with them numerous times and have always had really good luck with them. I ordered 1000$ worth of guns and gear from them two months ago and received excellent service, but I called it in because I personally wanted everything right. Once you've done alot of mailorder stuff you learn to C.Y.A, sorry to hear that it did not work out for you, I know how much I look forward to getting new gear in the mail.

[srrdude]

i am aware that you can save it, but unfortunately i cant go back in time to save it so i can use it to prove im right. I gave them the benefit of the doubt that they would get it right the first time.. now my order has been cancelled and im taking my bussiness elsewhere. Tomorrow im calling in to complain and make nice big stink. *beams* What fun. Really.

[B00bzor]

i agree that they have some crapy service. the NEVER update there site so that probably why it didnt show up as not in stock. its a good store but they crap out on stuff.

[NeroWolfe]

I've got a contiunuation.....

.some of you have mentioned that we should have "phoned in our order to make sure it's right!!"

Are you ready? Are you Sure????

THEY DON'T EXCEPT TOLL FREE CALLS FROM ALASKA!!!!!!!!!
Like I live in Freakin' Iraq or somethin'

I even had to have my phone account reviewed by my local service provider! MY LOCAL OPERATOR COULDN'T EVEN GET THROUGH!

I had to pay long distance! From Un-America, I guess.


Somebody shoot me....

[CayleG]

action village has pb gear for about 1/2 the price of a lot of retailers... Thats pretty good. and when you dont have to deal with old washed up wew's, running surly pb shops, its an added bonus.

[PzYcO]

My first order ever was a spyder compact, a tank, mask, squeegee, and paint. Everything was fine, THen i ordered a few upgrades for it and more paint, again eveyrthing was fine. Everything i ordered after that which totals up to about 11 orders so far, have been hassle free, i mean, you at least have to expect some error, they are only human.

[MAGma 14]

thats were I ordererd my mini from a week ago Im supossed to get it tommoro but Ive never had problems with them

[JAM]

well, I've had OK luck with them, until the last time, I ordered an Evil pipe and they have been backordered for over a month and a half... the bad part is that everytime I call, they say, "oh those will be in this week" ... I wouldn't mind them saying "we have no idea", I just can't stand the runaround.

-j

[srrdude]

they may be human but their computers are not. They openly stated that i overlooked it. Lets face it guys, thats the worst thing customer service can do. I stated in every email that i checked both the checkout age and he stock check page before ordering and all were in stock, however in every email the state that i am wrong, and that it said it was out of stock. They were not here, i was and my dad was, and we both saw the same thing, if this were not the case i would not have ordered from them.

I dont care if they are just human, they cant use that as an excuse for screwing up.

Your at a resturant. The guy brings you the wrong stuff. Oops thats okay your only human.
Or you order the catch of the day. 3 hours later he comes back and says that they dont have it. He says ou must be mistaken , said it was gone. Then he makes you wait again before responding, and instead of helping constantly reminds you he is not at fault, you are.

That is not customer service. That is gay, and i will not tolerate that crap.

Any one of you can criticize me and say theyre only human, but dont do this until they screw up your order.

[logamus]

hey, happy birthday srrdude.

[srrdude]

someone remembered on ao? wow.. strange. Thanx!! hooray for me.. no its time to call pbgear and make a stink..